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2018 ANCOR Conference

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2018 ANCOR Conference

April 15, 2018 to April 17, 2018

New Orleans, Louisiana

Converge: verb | con·verge | kən-ˈvərj |
To come together and unite in a common interest or focus.

In 2018, the ANCOR community of member agencies, our partners, and our allies will Converge in the Big Easy to cultivate unique partnerships for creative solutions; to weave community networks and resources to enhance the quality services and supports we provide for people with intellectual and developmental disabilities (I/DD); to make an indelible impact in our collective national advocacy; and to motivate, nurture, and inspire each other.

Together, we have a stake in building opportunities for people with intellectual and developmental disabilities. So, join us on April 15 – 17, 2018 at the Sheraton in New Orleans. Hear the latest developments from subject matter experts, learn from your peers, and leverage our diverse community to create new opportunities.

Visit this site frequently for schedule and session updates.


  • ANCOR member: $825.00
  • Non-member: $1,200.00

Pre-Conference Sessions*

*requires main conference registration

  • Preparing Your Agency for NEW Electronic Visit Verification Requirements: $125.00
  • Providers Taking the Lead: Exploring Provider-led Integrated Care Approaches: $125.00
  • Moving In, Moving Up and Moving On: Learning to Lead at Every Career Turn (ANCOR Foundation RLP Leadership Forum): $125.00

ANCOR Foundation Reception (additional guest tickets)

April 16 @ 5:30 PM. Conference registration includes one ticket to the ANCOR Foundation reception.

  • Additional guest: $50.00


Pre-registration is closed. Onsite registration will be available.


Cancellations are subject to a $50.00 processing fee. No refunds will be issued after March 31, 2018. There is no charge for substitutions.


Contact us.

Sheraton New Orleans

500 Canal Street
New Orleans, LA 70130

Located in downtown New Orleans and in the heart of the city, the hotel is steps from the famed French Quarter and within walking distance of Bourbon Street, the Riverwalk, and right along the Canal Street streetcar line! The streetcar is the best way to venture out to experience all parts of the city, including the Garden District and Magazine Street.

The Sheraton New Orleans Hotel has a rooftop pool and sundeck also. And with great food being one of the best reasons to visit New Orleans, the Sheraton New Orleans has lots of great restaurants within walking distance!


The New Orleans Sheraton is now sold out! Please call A Room With A View for information on the official designated ANCOR overflow hotel. A Room With A View will secure the lowest available rates at the best available hotels within a short distance of The Sheraton Hotel. Reservations processed by A Room With A View are automatically on a waitlist for rooms at The Sheraton Hotel should cancellations occur within the ANCOR group block at the discounted group rate.

A Room With A View can be contacted at (800) 780-4343, Monday- Friday 9:00 AM – 5:00 PM CST. International attendees can reach them at reservations@aroomwithaview.net. This is a free service for all attendees.


If you need to cancel your reservation at The Sheraton New Orleans Hotel, please only call A Room With A View. Do not call The Sheraton New Orleans Hotel for cancellations. By calling A Room With A View, they will be able to give your room to another ANCOR attendee who is desperately looking to stay in the host hotel. A Room With A View can be reached at (800) 780-4343.


Contact us.




AHP Healthcare Solutions

AmeriHealth Caritas


Aym Technologies

Butler Human Services Furniture

CapGrow Partners

CaseWorthy, Inc.

CQL | The Council on Quality and Leaders – Special Partner


Direct Care Innovations (DCI) – Gold Partner


eVero Corporation

Foothold Technology – Gold Partner

Home Delivery Incontinent Supplies Co., Inc.


IndeTech Solutions, LLC

InfoMC, Inc.

Kleida Systems - eRSP

Linke Resources

Mainstay, Inc.


MediSked, LLC – Gold Partner


Medline Industries – SRPN & Gold Partner

MITC – Gold Partner

Mutual of America – SRPN Partner

National Datacare Corporation

National Leadership Consortium on Developmental Disabilities


Pharmacy Alternatives

QBS, Inc.


Relias –  SRPN & Platinum Partner

Rest Assured

Rose & Kiernan – SRPN & Special Partner

Ruby Electronic Docs

Scioto Properties – Gold Partner


SimplyHome LLC

Solana – Special Partner

Sprint – SRPN Partner


Stoneridge Partners

Superior Van & Mobility

Tarrytown Expocare Pharmacy

Therap Services – Gold Partner

University of Minnesota - The Institute on Community Integration (ICI) – Special Partner



Exhibitor Information

As an exhibitor at ANCOR you have the opportunity to create awareness with conference attendees to the benefit of your products and/or services. This conference will host approximately 400 attendees, primarily CEOs, COOs, CFOs and upper-level managers/directors of provider agencies from around the country, giving you face-to-face exposure with these decision makers.

You’ll be located in the center of our conference - breakfast, breaks and a reception are held within the exhibit area to maximize your exposure to conference registrants. Don’t delay in registering as space is limited and fills quickly! The cut-off date this year is Feb. 27 – no extensions unless space fills prior.

While you’re at the conference, we can’t wait for you to learn more about Included. Supported. Empowered. – An exciting three-year campaign through the ANCOR Foundation. We encourage you to stay Monday night for the ANCOR Foundation Reception to see how your company might want to engage in the campaign. Together we have a stake in building opportunities for people with intellectual and developmental disabilities!

Testimonials below are from exhibitors at previous conference events:

“We had a wonderful and productive time. In addition to meeting more of the ANCOR team, we were able to make great connections with possible customers across the country. It was a wonderful event and I know we will be back next year.“

“Great to be part of the conference. I would not change a thing. The many scheduled breaks with exhibitors was wonderful. The time allowed was good.”

“It was such a pleasure to meet… the ANCOR Staff. I truly appreciate the exposure you gave us with all of your providers. While I was there I made a number of connections that I’m already starting to follow up with.“

Exhibitors will receive:

6’ exhibit skirted table with chairs. Note: There will not be any pipe and drape (no draping backdrop)


  • Exhibits are preferred to be table top with display (on top of table) of maximum height of 4 feet.
    • Display can be full length from ground up (and be positioned behind table or take the place of the table) – as long as overall height does not exceed 6-feet 6-inches.
  • Table top is 6 feet wide and 30 inches high.
  • Exhibits cannot extend beyond the 6-foot width of the table.
  • ANCOR reserves the right to refuse any oversized exhibits that do not conform to the above sizes.
  • Name of first exhibit staff person listed on the exhibitor form will appear in the conference program.

Exhibit Hours

(Exhibit related times subject to adjustment)

Sunday, April 15, 2018

Exhibit set up time is 12:00 PM - 3:00 PM

Exhibits will open on Sunday, April 15 @ 3:30 PM prior to the opening session of the conference. There will be a reception held that evening in the exhibit area immediately after the opening session.

Monday, April 16, 2018

Exhibits will be open as of 7:15 AM for a continental breakfast with registrants and will remain open throughout the day. Breaks are interspersed throughout the day in the exhibit area to maximize your exposure to attendees.

Tear down is 5:00 PM. (Be sure to plan on attending the ANCOR Foundation Reception at 6PM.)


Registration is not valid unless payment has been received by ANCOR.

  • Non-profit: $850.00 (by Feb 15, 2018); $950.00 (after February 15, 2018)
  • For profit: $950.00 (by Feb. 15, 2018); $1,050.00 (after February 15, 2018)
  • Special Partners: $0.00
  • Electric: TBD
  • Internet: TBD

*Electric will be paid directly to the hotel, ANCOR needs to know if you want to order electric and, if so, will then supply you with the hotel order form and payment form in March/April. Quoted price may not include hotel charges for tax or possible labor, shipping etc. costs.

Cancellation Policy

A cancellation fee of $100.00 will apply until February 15. No refunds will be issued after February 15.

Exhibitor Registration

Exhibit space is sold out!

Sessions fall within five tracks:

  • Policy: federal policies, regulations, and strategies to influence policy discussions
  • Direct Support Services: high-quality care services to achieve quality outcomes
  • Workforce: career development, training, and retention strategies
  • Agency Operations: ​efficient operations, performance management, and strategic partnerships
  • Innovation: non-traditional service models and emerging trends

Pre-Conference Sessions

(Requires main conference registration)

Preparing Your Agency for NEW Electronic Visit Verification Requirements ($125.00) (Agency Operations)
Sunday, 1:00 PM - 4:00 PM

  • Laura Brackin, CEO, Brackin and Associates, LLC
  • Jeff Case, Therap Services
  • Doug Golub, President, MediSked
  • John Graham, CEO & Software Architect, MITC
  • Kathleen (Kitti) Gutierrez, Innovation Associate, Direct Care Innovations
  • Sean Murray, Product Manager, MediSked

Electronic visit verification (EVV) is now going to play a significant role for providers of Medicaid waiver services – states are not only encouraged to use it, now new federal law REQUIRES states and providers to use EVV systems in their waiver systems or else incur penalties. The 21st Century Cures Act passed in 2016 was a large overhaul bill impacting the Food and Drug Administration (FDA) and the National Institutes of Health (NIH), but a small section, Section 12006 of the legislation, was added to require states providing Medicaid waiver services to ensure that those services are being provided with real-time electronic verification. The new federal legislation is broad and leaves much of the implementation to be interpreted by the states which can translate to opportunities for providers, but also expensive, burdensome, and detrimental shifts for service provision. This three-hour deep dive on EVV makes sure providers are prepared for this shift happening now.

Providers Taking the Lead: Exploring Provider-led Integrated Care Approaches ($125.00) (Innovation)
Sunday, 1:00 PM - 4:00 PM

  • Robert Baker, Vice President, Keystone Human Services
  • George Klauser, Executive Director, Altair ACO/ Simply Connect/Lutheran Social Services
  • Cindy Mahan, CEO, Friendship Community Care, Inc.
  • Edward Matthews, CEO, ADAPT Community Network
  • Shane Spotts, Anthem, Inc.
  • Debbie Stehling, Regional Director, Friendship Community Care, Inc.

States are continuing to move toward integrated care within their Medicaid programs. Provider-led approaches are emerging as a trend with I/DD providers at the forefront, including these efforts:

  • Keystone Human Services’ Adult Community Autism Program - A pioneer in the movement will share their experience managing a fully integrated, comprehensive system of care for individuals with autism.
  • Altair ACO - The first social service-initiated Accountable Care Organization will share their efforts to advance a vision of a system that coordinates, evaluates, and plans financing for a wide range of services that impact health for individuals with I/DD. 
  • Arkansas Organized Care Model - Born out of a provider-led legislative effort, hear about their path to advancing an approach that relies on provider-owned partnership organizations to integrate services and supports.
  • New York CCO/HH Model – New York is working to bring together 750+ I/DD providers into Care Coordination Organizations / Health Homes (CCO/HHs) for team-based, holistic, integrated, and conflict-free coordination for over 100K individuals

Moving In, Moving Up and Moving On: Learning to Lead at Every Career Turn (ANCOR Foundation RLP Leadership Forum) ($125.00) (Workforce)
Sunday, 1:00 PM - 4:00 PM

  • Don Tebbe

Managing your career and taking charge of your development as a leader is critical for long-term success. Also, successfully moving into and out of roles is the mark of a good leader. This beyond-the-textbook session will provide participants with empowering ideas drawn from research as well as over 1400 interviews with nonprofit executives and well over 100 organizations.

  • What leaders actually do.
  • Three cornerstones that you must master for career success.
  • The five hidden dimensions of every leadership role, regardless of job level, and the building blocks in each.
  • Moving in: Four things to set the stage for success in a new leadership role.
  • Moving up: Three things you can do to grow and develop your leadership skills (especially if your nonprofit has limited or no training budget).
  • Moving on: How to leave a role well and set your organization up for future success.

The ANCOR Foundation is committed to supporting the professional growth and development of the men and women who are dedicated to improving the quality of life of people with disabilities.

Breakout Sessions

Policies, Payment, Promotion: Expanding the Use of Technology in Minnesota (Policy)
Monday, 11:00 AM - 12:00 PM

  • Barb Turner, Senior Director of Extermal Affairs, ARRM

Building an effective regulatory and reimbursement foundation at the state-level is both possible and necessary for expanding the use of technology in direct care. Despite a clear and present need for providers and states to expand the use of technology to offer independent living solutions for people with disabilities and to address a national DSP shortage, many states have struggled getting technology initiatives off the ground. Through proactive, and at times, unscripted action as well as strong collaborative relationships between providers and regulators, Minnesota has found a working formula. At the core of these efforts are pragmatic regulatory policies, incentivizing reimbursement models, and a recognition that overcoming the inertia of a 50+ year static service model takes a bit more than passing legislation. Hear how Minnesota’s waiver management and rate setting system has been designed to support and incentivize technology use.

Interests to Engagement: The Next Level of the CMS Rule (Policy)
Monday, 1:30 PM - 2:30 PM

  • Laura Brackin, CEO, Brackin and Associates, LLC
  • Nancy Robertson, Consultant, Brackin & Associates, LLC

Individuals with a disability need to have meaningful days that ultimately add up to a meaningful life. The problem is that there are many challenges providers face in creating a meaningful day for a person, such as existing staffing ratios, lack of funding, transportation, coordination of groups, facilities/buildings, limited community-based options, and medical complexities or behavior issues that make community integration somewhat challenging. Many providers hope that some of the challenges will be addressed over the next few years as states transition into compliance with the CMS HCBS rule. However, there are things that providers can do NOW to develop meaningful days for individuals, despite the challenges. The take-away that attendees will receive from this session is greater understanding of how to address current challenges so that they can create meaningful days for individuals. Attendees will receive an easy to use tool that will help them go from "Interests to Engagement."

Leveraging I/DD Data to Maximize Opportunities (Policy)
Monday, 3:00 PM - 4:00 PM

  • Amie Lulinski, Research and Development Coordinator, Coleman Institute for Cognitive Disabilities
  • Laura Vegas, Director, MCO Business Acumen, NASDDDS
  • Katy Stafford-Cunningham, INARF

Whether through the National Core Indicators project, the Coleman Institute, or other I/DD data sources like the University of Minnesota Research and Training Center on Community Living, there is a wide variety of information available regarding I/DD services and supports across the country. This data can be an important tool both in your system advocacy efforts, as well as in your efforts to build and grow your organization. Join us to learn about these various data sources and how they are being used by providers, state associations, and state agency partners.

ICF Updates (Policy)
Tuesday, 8:30am – 9:30am

  • Melissa Rice, Health Insurance Specialist, Division of Continuing Care Providers, Quality Safety and Oversight Group, Centers for Medicare & Medicaid Services 

Join a discussion on latest updates and developments related to intermediate care facilities (ICFs).  Session will cover the latest trends nationwide, CMS activities, training opportunities, and class action lawsuits. 

Interdisciplinary Team Roles in a Comprehensive Mental Health Assessment (Direct Support Services)
Monday, 11:00 AM - 12:00 PM

  • Robert Fletcher, Founder and CEO-Emeritus, NADD

It is important to understand the key components of a comprehensive mental health assessment to prevent under-diagnosis, over-diagnosis or misdiagnosis of an individual with IDD who exhibits challenging behaviors. The service coordinator, other team members, and the mental health clinician all have a role in the state of the art assessment and diagnostic practices necessary for an accurate mental health diagnosis. This session will discuss best assessment practices, how to manage a mental health assessment, and the roles of the service coordinator and interdisciplinary team.

The Roots Project. A model for serving complex MH/IDD (Direct Support Services)
Monday, 1:30 PM - 2:30 PM

  • Che Walker, Executive Clinical Officer, Partnerships in Community Living
  • Destree Rudolph, Roots Project Clinical Supervisor, Partnerships in Community Living

Provider organizations in Oregon are faced with insufficient funding, tools, and expertise related to serving people with complex behavioral, mental health and IDD. Available tools include the Positive Behavioral Support model, however we have found this to fall short in instances of complex mental health needs. To address this, we have developed a support approach that intermingles classic support ideas with an educational service methodology. We believe that focused behavioral change occurs most successfully when people are supported and taught to manage their own internal stress response. We feel that people are capable of much more than environmental modification and restriction, and that the preferred approach is to educate and teach distress tolerance. Our intention is to help people to establish the tools they need to build a better life. The outcome is a more interconnected person, living the life they wish to live, in the least restrictive setting possible.

An Organizational Journey Toward Person-Centeredness (Direct Support Services)
Tuesday, 8:30 AM - 9:30 AM

  • Amanda Faulkner, Executive Director, Frontier Community Services
  • Kim Champney, Consultant, Champney Consulting
  • Lizette Stiehr, Executive Director, Alaska Association on Developmental Disabilities

As the system has become more complex, as the workforce has been stretched to meet needs, and as funding has plateaued, it’s increasingly common that person-centered means the team plans for and delivers services with the person in mind, but people themselves are not necessarily making the decision along the way. “You don’t know what you don’t know” is just one of the learning moments experienced by an executive director of an Alaskan service provider organization during an intentional, and at times painful, culture shift toward a more person-directed paradigm. In addition to sharing the many "learning moments" during the journey, this session provides a case study that uses John Kotter's 8-Step Process for Leading Change as a framework for this organization's change process. Participants will experience using Audience Response Technology as a way of engaging stakeholders in the conversation.

Naomie’s Story: Scenes from the new INTELLIGENT LIVES Documentary (Direct Support Services)
Tuesday, 1:30PM - 2:30PM

  • Dan Habib, University of New Hampshire’s Institute on Disability

Approximately 6.5 million Americans are identified as having an intellectual disability, and most live segregated lives based on low expectations. Only 17% of students with intellectual disabilities are included in general education classrooms alongside their non-disabled peers, and as adults, just 15% are employed. Dan Habib will share the story of Naomie Monplaisir, 25, who attended a segregated high school and sheltered workshop in Providence, R.I. The trajectory of Naomie’s life changed in 2014, when the U.S. Department of Justice lawsuit against Rhode Island resulted in the nation’s 1st statewide settlement to address the rights of people with disabilities to work in the broader community. Naomie’s story represents the national push to enable people with disabilities to obtain competitive integrated employment.

Inclusive Emergency Preparedness for ICFs (Direct Support Services)
Tuesday, 1:30PM - 2:30PM

  • Marcie Roth, CEO, Partnership for Inclusive Disaster Strategies

With the implementation of the CMS Emergency Preparedness Rule in November 2017, there has been renewed focus on ICF emergency preparedness practices and protocols.  This session will provide attendees with tools and resources to develop not just compliant emergency preparedness plans but to also think about inclusive plans.  Session will include a discussion of the larger issues associated with disability accessibility before, during, and after disasters; identify promising practices and strategies for meeting the CMS requirements to increase the safety of ICF residents, staff, and visitors; and learn about local and national resources to support ICFs to address the requirements.

Benefits Beyond a Paycheck (Workforce)
Monday, 11:00 AM - 12:00 PM

  • Carrie Arnold, Chief Human Resources Officer, Sunshine Communities
  • Deb Rasmusson, Chief Program Officer, Sunshine Communities

You’ve heard of tech companies that keep stocked refrigerators at work or allow pets in the office to attract and keep staff. But are these the benefits that really matter? At this session, find out what benefits are most desirable to employees, and hear first-hand how one nonprofit reduced employee turnover, by getting to understand their workforce better and  assessing what daily instability in the lives of it’s employees was really costing. You'll come away from this session learning more about the impact of economic class and daily instability on your organization’s workforce, and how to use this knowledge to support your employees, create a fantastic culture and improve the lives of those you support through innovative programs.

The Person-Centered Workplace: Empowering People, Changing Lives (Workforce)
Monday, 1:30 PM - 2:30 PM

  • Nikki Jones, Assistant Director of Employee Development and Engagement, St. Louis Arc
  • Chris Devine, Director of Human Resources, St. Louis Arc
  • Stephanie Scott, Director of Quality Enhancement, St. Louis Arc

As our field continues to face a staffing shortage, employee retention is at the forefront of conversations. One way to address this issue is to create a person-centered workplace culture for employees. For the St. Louis Arc, this process was initiated by accreditation and our strategic planning process. There were many questions: how do we brand our culture? How do we involve the people we support in recruiting, hiring, and retaining staff? How do we build a positive relationship with employees so they feel valued? This session will explore how the St. Louis Arc is working to transform its workplace culture. Through person-centered initiatives intentionally implemented by an organization, a culture can be changed and result in a positive experience for everyone.

  • Leave with cost-effective ways to promote a person-centered experience
  • Understand ways to include people you support
  • Explore the utilization of data to track progress of initiatives and success​

Why Is Training for Front Line Supervisors So Important? (Workforce)
Monday, 3:00 PM - 4:00 PM

  • Claire Benway, University of Minnesota ICI/RTC on Community Living
  • Barb Kleist, University of Minnesota ICI/RTC on Community Living

Front Line Supervisors have complex and difficult jobs. They are supervisors of a workforce that is often under trained and has an extremely high turnover rate creating a revolving door of constant vacancies. As a result, supervisors have a group of new employees whom they are responsible to train. Additionally, supervisors often supervise people that they do not see on a regular basis and may only engage when there is a problem. Many supervisors are promoted because they were good at direct care. Often, they feel ill-prepared to be effective supervisors. Organizations struggle to develop and maintain effective training programs for supervisors, resulting in supervisors’ feeling they were promoted into a role with insufficient training and support. Research suggests that what supervisors learn often occurs through trial and error. Tools to assist organizations to better prepare, support, and value FLSs. A self-evaluation of their supervisor training program. FLS Training Resources.

Certificates of Achievement in Action – One Agency’s Experience (Workforce)
Tuesday, 8:30 AM - 9:30 AM

  • Melissa Hecht, Product Manager, Intellectual/Developmental Disabilities, Relias
  • Precious Myers-Brown, Regional Director for DC/MD, St. John's Community Services
  • Cherie Young, Staffing and Training Coordinator, St. John's Community Services

This time last year, ANCOR, along with our Platinum Partner Relias, introduced Certificates of Achievement as a cost-effective way for organizations to access online learning in three areas where members said they needed it most. Now, staff can receive certificates to show their learning as: a community inclusion specialist, a behavioral specialist and/or a human resources professional focused on I/DD. St. John’s Community Services integrated the Certificates of Achievement into their organization’s professional development program. Hear first-hand from members of the St. John’s team why they chose the certificates to complement their staff training, how they operationalize the idea and maintain momentum, and what outcomes (for staff, the organization and people supported) can be shown from the efforts.

Employment First Provider Transformation & Data Collection (Agency Operations)
Monday, 11:00 AM - 12:00 PM

  • Ali Sayer, Vice President, Economic Systems Inc.
  • Richard Davis, Policy Advisor, U.S. Department of Labor, Office of Disability Employment Policy (ODEP)
  • Thomas Wilds, EFSLMP Subject Matter Expert, EconSys

Provider transformation and data collection are critical elements in Employment First systems-change. For organizations interested in diversifying their services to provide expanded community-based options for individuals with significant disabilities, this session is for you!  Come learn about investments of the Office of Disability Employment Policy (ODEP) to provide community rehabilitation providers access to high-quality technical assistance, training and ongoing coaching from executives who understand the level of complexity involved and effective strategies for model conversion from facility-based work or day habilitation centers. The session will also include examples of simple, cost-effective web-based data collection tools from Alabama, Arkansas, and Tennessee utilized to improve outcomes through the Employment First State Leadership Mentoring Program (EFSLMP).

Relationships as an Outcome in Managed Care Programs (Agency Operations)
Monday, 1:30 PM - 2:30 PM

  • Patricia Nobbie, Disability Policy Engagement Director, Anthem, Inc.
  • Donna Elbrecht, President/CEO, Easter Seals Arc of Northeast Indiana
  • Kim Opsahl, Director of State Partnerships and Special Projects, ANCOR

Identifying outcomes for managed long-term services and supports is an on-going dialogue within the disability community. A key theme from these discussions is finding outcomes that incorporate both health and quality of life. Join us to explore the concept of relationships as an outcome that bridges health and quality of life, as well as an approach to developing effective supports. Specifically, we will:

  • Discuss the role of relationships on health and quality of life;
  • Explore approaches – like the LifeCourse Framework - that promote relationships as a central component in building effective supports;
  • Consider the role of business acumen in promoting the value-add of relationships to payers and funders; and
  • Share your perspectives on ways to effectively demonstrate development of relationships and measures that can assess their impact on health and quality of life.

The Power of Partnership: Collaboration Goes A Long Way (Agency Operations)
Monday, 3:00 PM - 4:00 PM

  • Rachel Miller, Senior Project Manager, Client Services Foothold Technology
  • Michele Meyer, Director of Quality Assurance and Compliance, Jewish Service for the Developmentally Disabled
  • Alice Siegel, Senior Vice President, Programs and Services, The Arc of Bergen and Passaic Counties

Managing change can be stressful and difficult. Careful planning, collaboration, and combined vision can help make it a positive experience. Attend this session to hear the story of a group of 18 New Jersey agencies who banded together to create a cross-agency collaborative to tackle the shift to a Fee-For-Service model in their state. Based on lessons learned and a shared experience, presenters will share practical and sometimes funny tips on how the transition provided agencies with an opportunity to evaluate operations and improve collaboration among fellow service providers. Presenters will outline how they assembled the team, challenges they faced along the way, how partnership led to better procedures, and how the collaborative created a unified voice to advocate with state partners, and work with its technology partner to improve service delivery. Attendees will walk away with a roadmap for implementing stronger collaborations.

An Organizational Journey Toward Person-Centeredness (Agency Operations)
Tuesday, 8:30 AM - 9:30 AM

  • Amanda Faulkner, Executive Director, Frontier Community Services
  • Kim Champney, Consultant, Champney Consulting
  • Lizette Stiehr, Executive Director, Alaska Association on Developmental Disabilities

As the system has become more complex, as the workforce has been stretched to meet needs, and as funding has plateaued, it’s increasingly common that person-centered means the team plans for and delivers services with the person in mind, but people themselves are not necessarily making the decision along the way. “You don’t know what you don’t know” is just one of the learning moments experienced by an executive director of an Alaskan service provider organization during an intentional, and at times painful, culture shift toward a more person-directed paradigm. In addition to sharing the many "learning moments" during the journey, this session provides a case study that uses John Kotter's 8-Step Process for Leading Change as a framework for this organization's change process. Participants will experience using Audience Response Technology as a way of engaging stakeholders in the conversation.

Collaborating to Promote Competitive Integrated Employment: Research, Policy and Practice (Agency Operations)
Tuesday, 8:30 AM - 9:30 AM

  • Donna Martin, M.Ed. Executive Director Community Provider Network of Rhode Island (CPNRI)
  • John Butterworth, Ph.D. Director of Employment Systems Change and Evaluation Institute for Community Inclusion
  • Rie Kennedy-Lizotte  Director of Employment Policy NASDDDS

Panelists will discuss how federal and state partners work together to identify and promote policies, priorities, and investments in efforts to promote competitive, integrated employment for people with I/DD. They will discuss national trends in the employment of people with I/DD, and address research and practice in improving employment support services and implementing guidance from CMS and the WIOA. Panelists will also discuss state I/DD agency efforts around the country to include characteristics and examples of high-performing employment systems. Finally, they will lead a discussion on ways a national providers association can partner in collaboration with state entities to promote competitive, integrated employment in their communities.

Lessons from the Disability Business Acumen Resource Center Learning Collaborative (Agency Operations)
Tuesday, 8:30 AM - 9:30 AM

  • Erika Anderson, Senior Director of Disability Network Business Acumen, NASUAD
  • Laura Vegas Director, MCO Business Acumen, NASDDDS
  • Kim Opsahl, Director of State Partnerships and Special Projects, ANCOR

In the last year, the Disability Business Acumen Resource Center has facilitated a learning collaborative focused on increasing the capacity of ANCOR members and other disability community based organizations (CBOs) to develop and implement sustainable business practices, as well as to be build and implement integrated care approaches. Of the five State Learning Collaborative Teams, three – Missouri, New Hampshire, and New York – are focused on applying these lessons to CBOs serving individual with intellectual and developmental disabilities. Join us to learn about their experiences and, more importantly, how they can inform your organizations efforts to build relationships with integrated health care entities; develop and structure community-based networks; engage in strategic business planning to respond to performance-based payment methodologies; and to develop systems and processes to efficiently use resources and demonstrate value.

Dissecting Value to Discover Influence (Innovation)
Monday, 11:00 AM - 12:00 PM 

  • Pritpal S. Tamber, Co-Founder and CEO, Bridging Health & Community

Building on his keynote, Pritpal S. Tamber will look under value-based health care’s hood to surface the process and assumptions that have taken it from an idea into operational reality. In so doing, and in collaboration with participants, he’ll seek to shine a light on possible strategies and tactics for ANCOR’s community to consider in their work to bring a broader appreciation of their work. 

Alternative Housing/Person Centered Planning in Action (Innovation)
Monday, 1:30 PM - 2:30 PM

  • Joseph Mengoni, VP of Residential & Clinical Services, UCP Seguin of Greater Chicago
  • Monica Pineda, Senior Loan Officer, MB Financial
  • Josef Farkaschek, Public Works Crewmember, Village of North Riverside

Organizations are unable or unwilling to expand residential services to meet the growing demand due to financial instability and need to look for more creative ways. In addition, with the new CMS Waiver rules and programs needing to be more person centered and person controlled, homeownership will become the new service model of the future. Why can't people with disabilities own their own homes? Why doesn't supplemental income from Social Security qualify as earned income? These are some of the questions we were facing with trying to meet one individuals goal of owning his own home and once we found the right mortgage specialist all these obstacles were knocked down and his dream became a reality. In addition the nation is facing a shortage of DSP's and when individuals become part of their communities it's easier for natural supports to take over in place of DSP's.

International Services: Not for the Faint of Heart (Innovation)
Monday, 3:00 PM - 4:00 PM

  • Charles Hooker, President and CEO, Keystone Human Services
  • Ludmila Malcoci, PhD, Regional Director for KHSI, Central and Eastern Europe and Executive Director, Keystone Moldova
  • Genevieve Fitzgibbon, Deputy Director, Keystone Human Services International

There are many challenges inherent in developing services internationally for people with disability. These crucial community supports need to be sustainable and funded for the lifetime of the people served. Coordination and collaboration between government, provider organizations, funders, and people with disabilities, is paramount. The issues of compliance with new laws and regulations tax the organization. In providing global leadership and advocacy in the world of intellectual disability, we all have the opportunity to help shape public policy, and to lead change through innovation and knowledge-sharing. Presenters will share experiences from Russia, India, Azerbaijan, and Moldova, in a discussion addressing:

  • How we started and sustain our international efforts;
  • Why and how organizations might want to contribute to the development of regulations/legislation favorable for the creation of an inclusive community;
  • Lessons learned and how these can be utilized to build a better system of services and supports in the United States.

Collaborating to Promote Competitive Integrated Employment: Research, Policy and Practice (Innovation)
Tuesday, 8:30 AM - 9:30 AM

  • Donna Martin, M.Ed. Executive Director Community Provider Network of Rhode Island (CPNRI)
  • John Butterworth, Ph.D. Director of Employment Systems Change and Evaluation Institute for Community Inclusion
  • Rie Kennedy-Lizotte  Director of Employment Policy NASDDDS

Panelists will discuss how federal and state partners work together to identify and promote policies, priorities, and investments in efforts to promote competitive, integrated employment for people with I/DD. They will discuss national trends in the employment of people with I/DD, and address research and practice in improving employment support services and implementing guidance from CMS and the WIOA. Panelists will also discuss state I/DD agency efforts around the country to include characteristics and examples of high-performing employment systems. Finally, they will lead a discussion on ways a national providers association can partner in collaboration with state entities to promote competitive, integrated employment in their communities.

Using Data to Transform Lives: Developing a Population Health Profile (Innovation)
Tuesday, 1:30 PM - 2:30 PM

  • Patricia Lyons, Ph.D., LISW-S Executive Director, Center for Epidemiological Research on Individuals with Intellectual and Developmental Disabilities (CERIIDD)
  • Lisa Mathis, Ph.D., Chief Operations Officer, Center for Epidemiological Research on Individuals with Intellectual and Developmental Disabilities (CERIIDD)
  • Christine Touvelle, Assistant Director of Research, Center for Epidemiological Research on Individuals with Intellectual and Developmental Disabilities (CERIIDD)

The lack of epidemiological and actuarial knowledge on individuals with I/DD may contribute to poorer health outcomes and inadequate access to health care services (Kerr et al. 2003; Krahn et al. 2006). The Center for Epidemiological Research for Individuals with Intellectual and Developmental Disabilities (CERIIDD) is an new innovative research organization developed from a state providers organization. CERIIDD’s primary focus is to analyze Medicaid and other data sets to gain a better understanding of the intersection of acute health care, behavioral health care, and long-term services and supports (LTSS). CERIIDD studies the social and environmental variables that result in disparities in access and outcomes for individuals with IDD. CERIIDD’s research results influence IDD public policy at the state and national level. Participants will engage in discussion of how CERIIDD collects and critically evaluates data unique to the I/DD population and offers solutions to inform individuals with I/DD, policy makers, payers, and providers.

Keynote Speakers

Pritpal TamberDr. Pritpal S. Tamber is the Co-Founder and CEO of Bridging Health & Community, a Seattle-based nonprofit aiming to transform how we approach health so that it goes beyond health care and public health to include fostering the agency of a community - its collective ability to make purposeful choices. He is the former Physician Editor of TEDMED and began his career as an editor at the British Medical Journal.

Dan HabibDan Habib is the creator of the award-winning documentary films Including Samuel, Who Cares About Kelsey?, Mr. Connolly Has ALS, and many other short films on disability-related topics. Habib is a filmmaker at the University of New Hampshire’s Institute on Disability. He is currently working on a new documentary, Intelligent Lives, which will examine our society’s narrow perceptions of intelligence. Before joining UNH in April of 2008, Habib was the photography editor of the Concord Monitor (NH). In 2006 and 2008, he was named the national Photography Editor of the Year and has been a judge of the Pulitzer Prizes and the Best of Photojournalism. In 2014, Habib was appointed by President Barack Obama to the President’s Committee for People with Intellectual Disabilities—a committee that promotes policies and initiatives that support independence and lifelong inclusion of people with intellectual disabilities.

Session Speakers

Erica AndersonErica Anderson is the Senior Director of the Disability Network Business Acumen Center at the National Association of States United for Aging and Disabilities (NASUAD). Previously, she worked at the National Committee for Quality Assurance (NCQA) and at a FIDE-SNP in Wisconsin in managed care operations.

Carrie ArnoldCarrie Arnold is the Chief Human Resources Officer for Sunshine Communities in Maumee, OH. Sunshine is a non-profit agency that serves individuals with developmental disabilities. Carrie has been in HR since 1994 and with Sunshine since 2012. She has a Bachelor's degree and MBA from the University of Toledo.

Robert BakerRobert Baker has been with Keystone Human Services (KHS) for 10 years and serves as Vice President of KHS and the President and CEO of two subsidiaries: Keystone Service Systems and Keystone Autism Services.  He is responsible for approximately $130 million in programming including a full range of intellectual disability, mental health, autism, and children’s services.

Claire BenwayClaire Benway has 15 years of experience working residential, vocational and clinical settings. She, training and technical assistance in the areas of competency based training, organizational design, person-centered practices, and workforce development. She is a Person-Centered Thinking Trainer, holds a Master’s Degree and enjoys incorporating fun into all her training.

Laura BrackinDr. Laura Brackin, CEO of Brackin and Associates, is a national disability expert with 30 years of experience in the field. Her experience includes leading Louisiana’s Developmental Disabilities Office, the University Center for Excellence in DD’s Community Development Program; and Executive Director for Louisiana Governor’s Office of Disability Affairs.

John ButterworthJohn Butterworth is the Director of Employment Systems Change and Evaluation at the Institute for Community Inclusion (ICI) at UMass Boston. With over 35 years of experience, he manages projects on employment support, transition, and state systems change including Access to Integrated Employment and the State Employment Leadership Network.

Jeff Case is the National Director of Business Development for Therap. Jeff and his wife (Rebecca) organized Developing Potential Inc. in 1993 to help provide a need in the Kansas City, MO metro area for adults with developmental disabilities. Jeff has worked with not-for-profits for the past 25 years.  Presently, Jeff is assisting states, counties, and organizations increase greater interoperability, increased transparency, and movement toward paperless provision of services.

Kim Champney started consulting in November 2016 after 19 years in human services. She had many roles in her years working for a DD service provider as well as involvement in statewide reform. Kim's current work is with stakeholders focused on enhancing the lives of people with developmental disabilities.

Richard DavisRichard Davis, M.S.W., is a Policy Advisor at the U.S. Department of Labor, Office of Disability Employment Policy (ODEP). Richard works across government agencies to align policy in support of competitive, integrated employment. He has primary responsibility for several Federal policy initiatives, including the Employment First State Leadership Mentoring Program.

Chris DevineChris Devine is the Director of Human Resources and joined the St. Louis Arc in 2015. Her previous experience of 28 years was in Healthcare and Manufacturing. She obtained her B.S. in Business Administration from Lindenwood University.

Donna ElbrechtDonna Elbrecht has been in leadership positions for disability service organizations for more than 25 years. Her work in Iowa and Indiana has been focused on creating innovative community-based services and supports for people with disabilities. She has provided training, consultation and presentations on managing change, program growth strategies, strategic planning, developing corporate partnerships, crisis management, and marketing vocational services. 

Josef FarkaschekJosef Farkaschek is a consumer with UCP Seguin and saw his long term goal come true when he purchased his own home in the community he aspired to live in and is being supported with total natural supports.


Amanda FaulknerAmanda Faulkner is the Executive Director of a nonprofit that provides services for individuals experiencing developmental disabilities in Alaska. Amanda has been in the special education field for over 16 years and involved with FCS since 2002 when she was hired as a Developmental Specialist for the Infant Learning Program.

Genevieve FitzgibbonGenevieve Fitzgibbon has devoted her career to the community inclusion of people with disability. She has over two decades of experience in the development of innovative supports for people with intellectual disability, autism, and those who use mental health services. She is currently focused on Keystone International’s newest initiatives in India.

Robert FletcherDr. Robert Fletcher is the Founder and CEO-Emeritus of the NADD. His vision and leadership have brought NADD to a position where it is recognized as the world’s leading organization in providing educational resources, conferences, trainings, consultation services, as well as accreditation and certification programs in the field of dual diagnosis.

Doug GolubDoug Golub, President of MediSked, LLC, has over 15 years of experience delivering innovative technology solutions to the human services industry. Through understanding what is possible with technology, Golub is constantly fostering ways to improve workflows, impacting quality of care and adapting to regulatory changes. Golub holds a Masters of Information Systems from RIT.

John GrahamJohn Graham has worked with agencies to design solutions made to meet their unique and complex needs for over 25 years. As CEO, John has partnered with providers throughout the U.S. to deliver the most cost-effective and affordable solutions that result in reduced payroll costs, increased productivity, and compliance with state and DOL regulations.

Al GuidaAlfonso “Al” Guida is the President and CEO of Guide Consulting Services, a boutique government relations firm primarily serving nonprofits to advance and defend social issues. Previously, Al served as Executive Director of the National Mental Health Awareness Campaign. Prior to the Campaign, Al was Senior Vice President for Government Relations and Public Policy at the National Mental Health Association.

Kathleen (Kitti) Gutierrez, Innovation Associate, Direct Care Innovations.

Melissa Hecht is the IDD Product Manager at Relias. Melissa has worked at Relias since 2012 and has been on the Product Management team since August 2014. Melissa combines her passion for IDD and Product Management to provide meaningful training, tools, and services for those who support people with disabilities.

Charles J. Hooker, IIICharles J. Hooker, III is the President and CEO of Keystone Human Services, a global provider of services and supports for people with intellectual disability, autism, and psychosocial disability, currently in Pennsylvania, Connecticut, Delaware, the Republic of Moldova, and India. Mr. Hooker also is the Chair of ANCOR’s International Council.

Nikki JonesNikki Jones leads employee training and engagement initiatives at the St. Louis Arc. Nikki joined the Arc in 2009 and prior to that managed programs and trained employees at the YMCA. Nikki earned her masters degree from Ball State University in 2005 and demonstrates passion and enthusiasm in her work.

Rie Kennedy-LizotteRie Kennedy-Lizotte is the Director of Employment Policy at NASDDDS and directs NASDDDS work in the State Employment Leadership Network, in partnership with ICI. With over 30 years in the field, she has served in the Georgia Office of Developmental Disabilities, Lehigh County Pennsylvania Developmental Disability Agency, and Via of the Lehigh Valley (PA).

George KlauserGeorge Klauser is a proud father of an adult daughter with disabilities. He has 10+ years of non-profit leadership experience, supporting people with goals to live their dreams and desires in housing and employment opportunities. George has now dedicated his career to developing new service models that integrate medical/social service models.

Barb KleistBarb Kleist has 30 years of experience as a Direct Support Professional, policy advocate and mediator. Her work at the UofM includes workforce development, state and federal policy influencing person centered practices and positive behavior support, and community living. She holds a Masters of Education and Juris Doctorate.

Amie LulinskiAmie Lulinski has been in the field since 1995, serving in roles ranging from Direct Support Professional to Director of Research and Evaluation at The Arc of the US.  She has a PhD in Disability Studies from University of Illinois at Chicago and beginning July 1, 2018 will serve on the board of AAIDD.

Patricia LyonsDr. Patricia Lyons has 30 years of experience advocating on behalf of vulnerable populations. Dr. Lyons’ research interest is in the intersection of health promotion and education to health outcomes within minority communities. Dr. Lyons span of work has been committed to identification of disparities and equitable access to care.

Cindy MahanCindy Mahan established Friendship Community Care (FCC) in 1972. She has served as CEO for over 45 years and developed FCC Statewide systems which provides a comprehensive array of services for children and adults with developmental disabilities. Ms. Mahan serves as an adviser in the development of the provider-led Arkansas Shared Savings Entity (PASSE).

Ludmila MalcociDr. Ludmila Malcoci has over 20 years experience in the development and implementation of programs related to community development, the social protection and inclusion of vulnerable groups, inclusive education, and public health. She has worked as consultant for organizations including World Bank, USAID, UNICEF, UNDP, Soros Foundation, and the European Commission.

Donna Martin is the Executive Director of Community Provider Network of Rhode Island (CPNRI). She has worked in the field of providing supports and services to people with developmental disabilities for over 30 years. Ms. Martin has a BA from Providence College and a M.Ed. from Rhode Island College.

Lisa MathisDr. Lisa Mathis has spent over a decade overseeing, improving and expanding employment, residential, adult day, and children services for a comprehensive provider in NW Arkansas. She has also written and coauthored several disability focused publications. Dr. Mathis ensures CERIIDD’s work operates efficiently to maximize the impact on the lives of people with IDD.

Edward R. MatthewsEdward R. Matthews has worked in the developmental disabilities field since 1974, beginning his career as a school psychologist. During his tenure with the NY Office of Mental Retardation and Developmental Disabilities, he directed the team responsible for the acquisition of all residential and day program sites to implement the deinstitutionalization of Willowbrook, Staten Island, Letchworth and Westchester Developmental Centers.

Joe MengoniJoe Mengoni -VP of Residential Services, UCP Seguin of Greater Chicago has served three decades operating group homes, leading federal grant programs while offering financial support for organizations and individuals to purchase homes. Known for creativity being his strongest attribute, Joe drives consumers to their own level of independent success.

Michele Meyer has a B.A. from Montclair State in Psychology.  She has been working in the field of adult services for the past 20 years and worked extensively in residential and day programs as a Program Manager, Director of Residential Services and Director of Quality Assurance and Operations for Jewish Service for the Developmentally Disabled (JSDD).

Rachel Miller worked in the nonprofit sector and in city government before joining the client services division at Foothold Technology. Rachel uses her varied work experience to support service providers using Foothold’s electronic record, AWARDS, by helping them think critically about how to use and improve their data.

Sean MurraySean Murray is a product manager at MediSked, LLC, with a passion for improving quality of services and systems through technology. As a digital usability and user experience professional in the human services world, Murray is dedicated to identifying opportunities for innovation using data and analytics

Precious Myers-BrownPrecious Myers-Brown, Regional Director for DC/MD, St. John's Community Services, moved to the Washington DC area from NYC to pursue professional goals.   She studied psychology and organizational leadership at SUNY New Paltz and Nyack College.   She has over 25 years of supporting people with disabilities to live their best lives.  Precious uses her passion for promoting a workforce that understands their value in helping those dreams.

Patricia NobbiePatricia Nobbie, Ph.D. is a Disability Policy Engagement Director on the Federal Affairs Team at Anthem Inc., where she is part of the stakeholder and advocate engagement team. Pat previously worked at ACL, the US Senate, and the Georgia Council on Developmental Disabilities. She is a parent of a young woman with Down Syndrome, Mia, who lives and is employed successfully in Athens, GA.

Monica Pineda has over 15 yrs. experience working to change National lending programs. She has grown MB's community Assistance Pogram by leaps and bounds where she specializes in creative lending for persons with special needs. Continues to keep people in their homes while secure funding for 1st time home buyers.

Deb RasmussonDeb Rasmusson is the Chief Program Officer at Sunshine Communities. Deb has worked for Sunshine for the past 33 years in a variety of positions. Currently, she oversees the program office including residential, vocational, clinical, admissions and nursing programs. Deb has a Bachelors degree from OSU and JD from UT.

Melissa Rice is a Health Insurance Specialist at CMS, within the Division of Continuing Care Providers, in the Quality, Safety and Oversight Group of the Center for Clinical Standards and Quality.  She is the program lead for the Intermediate Care Facilities for Individuals with Intellectual Disabilities (ICF/IID) program.  She has a bachelor’s degree in sociology and criminal justice from Mount St. Mary’s College and master’s degrees in applied sociology and gerontology from UMBC and Univ. of Maryland, Baltimore.

Nancy Robertson has over 30 years as a professional in the disability field. She was a faculty member of Louisiana State University Health Sciences Center for 17 years. During her tenure she developed numerous innovative and best practice programs. She currently works for Brackin & Associates developing staff training programs.

Marcie Roth established Inclusive Emergency Management Strategies (IEMS) LLC which designs and delivers customized tools, resources, and technical assistance on inclusive emergency preparedness. IEMS manages the Partnership for Inclusive Disaster Strategies, a national coalition of state and territory affiliates that share a mission of accessibility, inclusion and resilience in disaster preparedness and response. She established the FEMA Office of Disability Integration and Coordination in 2010 building a team of 150 experts and leading 400+ disaster deployments.

Destree RudolphDestree Rudolph has served in the field of disability services since 1999. She earned her Master of Science degree in rehabilitation counseling from Western Oregon University in 2014, and is a Certified Rehabilitation Counselor. She is a working therapist, specializing in mental health counseling with people with disabilities.

Ali SayerAli Sayer directs the research/data collection/survey studies at EconSys. He holds multiple master’s degrees in Operations Research/Applied Statistics and Economics. He has conducted numerous studies in the disability area ranging from evaluating VA's Disability Compensation Program to providing program management support to DOL/Office of Disability Employment Policy's Employment First Initiative.

Stephanie ScottStephanie Scott oversees efforts to improve quality of services at the St. Louis Arc, including CQL accreditation. She has worked to build capacity for internal evaluation, develop systems for information and data sharing, and implement an agency-wide Quality Enhancement Plan. In 2014, Stephanie was recognized as an ANCOR’s Emerging Leaders.

Alice Siegel has more than 30 years of experience advocating for individuals with intellectual and developmental disabilities. As Senior VP at The Arc of Bergen & Passaic Counties, Alice is responsible for the executive oversight of 250 staff and the training, clinical services, and Quality Assurance functions of the organization.

Shane Spotts currently serves as the interim CEO of Summit Community Care, one of 5 licensed PASSEs in the State of Arkansas. In addition to his role with Summit Community Care, Shane also serves as Medicaid Growth Director for Anthem. Prior to his roles with Summit Community Care and Anthem Shane was a Principal at Health Management Associates and was the Director of the Indiana Division of Rehabilitative Services.

Katy Stafford-CunninghamKaty Stafford-Cunningham is Executive Vice President of Public Policy, Technical Assistance and External Operations at INARF, the Indiana association for service providers.  She has been with INARF for three years and focuses mainly on Governmental Affairs as the Association’s registered state lobbyist, as well as the Ability Indiana program, Indiana’s State Use program that partners with State agencies to employ individuals with disabilities.

Debbie StehlingDebbie Stehling has twenty years’ experience supporting individuals with intellectual and developmental disabilities and developing new programs. Debbie serves on the Arkansas Waiver Association Board of Directors. Debbie has been intensely involved in the transformation of the Provider Led Model of organized healthcare, for persons with IDD and behavioral healthcare needs.

Lizette Stiehr has served as Director of AADD for three years. Previously, she worked at a DD service provider organization for 14 years in various roles including Executive Director for seven years. She also worked as an early intervention program manager for the State of Alaska with Early Intervention.

Don TebbeDon Tebbe is a consultant on nonprofit leadership succession. Since 1993 he has helped over 100 nonprofits manage CEO and other senior leadership transitions, and dozens of others prepare leadership succession and organizational sustainability plans. In addition to numerous articles, Don is the author of award-winning BoardSource book, Chief Executive Transitions: How to Hire & Support a Nonprofit CEO and a new book, The Nonprofit CEO Succession Roadmap: Your Guide for the Journey to Life’s Next Chapter.

Christine TouvelleChristine Touvelle has seven years of experience with individuals with I/DD. Ms. Touvelle leads the implementation of CERIIDD’s business intelligence tools and data visualization, assists with data analysis, and leads the authoring of CERIIDD’s Data Briefs.

Barb TurnerBarb Turner is the Sr. Director of External Affairs for ARRM. Barb has worked for over 30 years in the disability field, 10 years at ARRM. Barb has promoted using technology in providing services, including drafting legislation, working on rate setting issues, and providing technical assistance to ARRM members.

Laura VegasLaura Vegas, Project Director for MCO Business Acumen for the National Association of State Directors of Developmental Disability Services (NASDDDS), has more than 24 years of experience in the field of intellectual and developmental disabilities. Previously, Laura was the Director of Employment and Community First CHOICES and Select Community for BlueCross/BlueShield of TN and Assistant Commissioner for Policy and Innovation for the TN Department of Intellectual and Developmental Disabilities.

Che WalkerChe Walker has 20 years of experience working in the field of IDD in Oregon. He is an LPC eligible to practice in the State of Oregon. Che has held many positions related to the support of individuals experiencing co-occurring/comorbid disorders, and is often considered an "expert" throughout the state.

Rodney Whitlock is a veteran health care policy professional with more than 20 years of experience working with the US Congress, where he previoiusly served as health policy advisor and as Acting Health Policy Director for Finance Committee Chairman Chuck Grassley of Iowa and, earlier, on the staff of former US Representative Charlie Norwood of Georgia.

Thomas WildsThomas “Tom” Wilds is a Subject Matter Expert (SME) for ODEP at the U.S. Dept. of Labor.  In 2014 he retired after 33 years as CEO/President of St. John’s Community Services, a historic non-profit agency that provided both direct services and advocacy for people living with disabilities in DC, PA, NJ, TN, and VA.  He was inducted into the ANCOR Legacy Leaders Circle in 2014.

Cherie YoungCherie Young, Staffing and Training Coordinator at St. John's Community Services, has immersed herself in supporting the DMV and Delaware areas as a Training Coordinator for over a decade. In that decade, she has embraced her role as manager of over 400 employees, providing trainings and orientations annually using her zest for people as her driving force.

2017 DSP Recognition Award Recipients at last year's Annual Conference in San Antonio, TX!ANCOR welcomes our Direct Support Professionals (DSP) to the 2018 Annual Conference! ANCOR is keenly aware of the critical role that our Direct Support workforce play in providing services and supports for people with disabilities to live, work, and thrive in their communities. To support the professional growth of our DSP workforce, ANCOR is pleased to continue to offer a deeply discounted conference rate to enable leadership teams to bring their DSP staff with them to attend the ANCOR Annual Conference.

In lieu of a regimented DSP Leadership Academy, we invite our DSPs to attend any conference session that fits their areas of interest and expertise. ANCOR’s Annual Conference offers a range of presentations, including sessions on direct support services that will be recommended, but not required, for DSP attendees.

Check our conference Schedule or Sessions frequently to learn more about the 2018 conference program.


  • $75.00


Pre-registration is closed. Onsite registration will be available.