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2018 ANCOR Conference

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2018 ANCOR Conference

April 15, 2018 to April 17, 2018

New Orleans, Louisiana

Converge: verb | con·verge | kən-ˈvərj |
To come together and unite in a common interest or focus.

In 2018, the ANCOR community of member agencies, our partners, and our allies will Converge in the Big Easy to cultivate unique partnerships for creative solutions; to weave community networks and resources to enhance the quality services and supports we provide for people with intellectual and developmental disabilities (I/DD); to make an indelible impact in our collective national advocacy; and to motivate, nurture, and inspire each other.

Together, we have a stake in building opportunities for people with intellectual and developmental disabilities. So, join us on April 15 – 17, 2018 at the Sheraton in New Orleans. Hear the latest developments from subject matter experts, learn from your peers, and leverage our diverse community to create new opportunities.

Visit this site frequently for schedule and session updates.

Fees

Early Bird (through February 28)

  • ANCOR member: $725.00
  • Non-member: $1,050.00

Standard (March 1 and after)

  • ANCOR member: $825.00
  • Non-member: $1,200.00

Pre-Conference Sessions*

*requires main conference registration

  • Preparing Your Agency for NEW Electronic Visit Verification Requirements: $125.00
  • Providers Taking the Lead: Exploring Provider-led Integrated Care Approaches: $125.00
  • Moving In, Moving Up and Moving On: Learning to Lead at Every Career Turn (ANCOR Foundation RLP Leadership Forum): $125.00

ANCOR Foundation Reception (additional guest tickets)

April 16 @ 5:30 PM. Conference registration includes one ticket to the ANCOR Foundation reception.

Registration

Register yourself

Register others

Cancellations

Cancellations are subject to a $50.00 processing fee. No refunds will be issued after March 31, 2017. There is no charge for substitutions.

Questions?

Contact us.

Sheraton New Orleans

500 Canal Street
New Orleans, LA 70130

Located in downtown New Orleans and in the heart of the city, the hotel is steps from the famed French Quarter and within walking distance of Bourbon Street, the Riverwalk, and right along the Canal Street streetcar line! The streetcar is the best way to venture out to experience all parts of the city, including the Garden District and Magazine Street.

The Sheraton New Orleans Hotel has a rooftop pool and sundeck also. And with great food being one of the best reasons to visit New Orleans, the Sheraton New Orleans has lots of great restaurants within walking distance!

Reservations

The New Orleans Sheraton is now sold out! Please call A Room With A View for information on the official designated ANCOR overflow hotel. A Room With A View will secure the lowest available rates at the best available hotels within a short distance of The Sheraton Hotel. Reservations processed by A Room With A View are automatically on a waitlist for rooms at The Sheraton Hotel should cancellations occur within the ANCOR group block at the discounted group rate.

A Room With A View can be contacted at (800) 780-4343, Monday- Friday 9:00 AM – 5:00 PM CST. International attendees can reach them at reservations@aroomwithaview.net. This is a free service for all attendees.

Cancellations

If you need to cancel your reservation at The Sheraton New Orleans Hotel, please only call A Room With A View. Do not call The Sheraton New Orleans Hotel for cancellations. By calling A Room With A View, they will be able to give your room to another ANCOR attendee who is desperately looking to stay in the host hotel. A Room With A View can be reached at (800) 780-4343.

Questions?

Contact us.

 

 

Exhibitors

AHP Healthcare Solutions

AmeriHealth Caritas

Aym Technologies

Butler Human Services Furniture

CapGrow Partners

CaseWorthy, Inc.

CQL | The Council on Quality and Leaders – Special Partner

CrissCross-MMI

Direct Care Innovations (DCI) – Gold Partner

DirectCourse

eVero Corporation

Foothold Technology – Gold Partner

Healthy Blue

Home Delivery Incontinent Supplies Co., Inc.

HRS

IndeTech Solutions, LLC

InfoMC, Inc.

Kleida Systems - eRSP

Linke Resources

Mainstay, Inc.

MassMutual-SpecialCare

MediSked, LLC – Gold Partner

Mediware

Medline Industries – SRPN & Gold Partner

MITC – Gold Partner

Mutual of America – SRPN Partner

National Alliance for Direct Support Professionals (NADSP)

National Datacare Corporation

Nestidd

Pharmacy Alternatives

QBS, Inc.

Quillo

Relias –  SRPN & Platinum Partner

Rest Assured

Rose & Kiernan

Ruby Electronic Docs

Scioto Properties – Gold Partner

Sengistix

SimplyHome LLC

Solana – Special Partner

Sprint – SRPN Partner

SteadyCare

Stoneridge Partners

Superior Van & Mobility

Tarrytown Expocare Pharmacy

Therap Services – Gold Partner

University of Minnesota - The Institute on Community Integration (ICI) – Special Partner

VERTESS

Welligent

Exhibitor Information

As an exhibitor at ANCOR you have the opportunity to create awareness with conference attendees to the benefit of your products and/or services. This conference will host approximately 400 attendees, primarily CEOs, COOs, CFOs and upper-level managers/directors of provider agencies from around the country, giving you face-to-face exposure with these decision makers.

You’ll be located in the center of our conference - breakfast, breaks and a reception are held within the exhibit area to maximize your exposure to conference registrants. Don’t delay in registering as space is limited and fills quickly! The cut-off date this year is Feb. 27 – no extensions unless space fills prior.

While you’re at the conference, we can’t wait for you to learn more about Included. Supported. Empowered. – An exciting three-year campaign through the ANCOR Foundation. We encourage you to stay Monday night for the ANCOR Foundation Reception to see how your company might want to engage in the campaign. Together we have a stake in building opportunities for people with intellectual and developmental disabilities!

Testimonials below are from exhibitors at previous conference events:

“We had a wonderful and productive time. In addition to meeting more of the ANCOR team, we were able to make great connections with possible customers across the country. It was a wonderful event and I know we will be back next year.“

“Great to be part of the conference. I would not change a thing. The many scheduled breaks with exhibitors was wonderful. The time allowed was good.”

“It was such a pleasure to meet… the ANCOR Staff. I truly appreciate the exposure you gave us with all of your providers. While I was there I made a number of connections that I’m already starting to follow up with.“

Exhibitors will receive:

6’ exhibit skirted table with chairs. Note: There will not be any pipe and drape (no draping backdrop)

Also:

  • Exhibits are preferred to be table top with display (on top of table) of maximum height of 4 feet.
    • Display can be full length from ground up (and be positioned behind table or take the place of the table) – as long as overall height does not exceed 6-feet 6-inches.
  • Table top is 6 feet wide and 30 inches high.
  • Exhibits cannot extend beyond the 6-foot width of the table.
  • ANCOR reserves the right to refuse any oversized exhibits that do not conform to the above sizes.
  • Name of first exhibit staff person listed on the exhibitor form will appear in the conference program.

Exhibit Hours

(Exhibit related times subject to adjustment)

Sunday, April 15, 2018

Exhibit set up time is 12:00 PM - 3:00 PM

Exhibits will open on Sunday, April 15 @ 3:30 PM prior to the opening session of the conference. There will be a reception held that evening in the exhibit area immediately after the opening session.

Monday, April 16, 2018

Exhibits will be open as of 7:15 AM for a continental breakfast with registrants and will remain open throughout the day. Breaks are interspersed throughout the day in the exhibit area to maximize your exposure to attendees.

Tear down is 5:00 PM. (Be sure to plan on attending the ANCOR Foundation Reception at 6PM.)

Pricing

Registration is not valid unless payment has been received by ANCOR.

  • Non-profit: $850.00 (by Feb 15, 2018); $950.00 (after February 15, 2018)
  • For profit: $950.00 (by Feb. 15, 2018); $1,050.00 (after February 15, 2018)
  • Special Partners: $0.00
  • Electric: TBD
  • Internet: TBD

*Electric will be paid directly to the hotel, ANCOR needs to know if you want to order electric and, if so, will then supply you with the hotel order form and payment form in March/April. Quoted price may not include hotel charges for tax or possible labor, shipping etc. costs.

Cancellation Policy

A cancellation fee of $100.00 will apply until February 15. No refunds will be issued after February 15.

Exhibitor Registration

Exhibit space is sold out!

Details are subject to change

Leadership Meetings

Date Time Description
April 14 8:00 AM - 12:00 PM ANCOR Foundation Board Meeting 
April 14 12:00 PM - 6:00 PM ANCOR Board of Directors Meeting
April 15 8:00 AM - 10:30 AM Government Relations Committee Meeting
April 15 10:00 AM - 12:30 PM State Association Executives Meeting
April 15 10:30 AM - 12:00 PM ANCOR Board of Representatives Meeting
April 16 12:00 PM - 1:30 PM ANCOR Leadership Development Committee Meeting
April 17 8:00 AM - 9:00 AM

PAC Meeting

Invitation only.

Conference Schedule

Date Time Description
April 15 9:00 AM - 6:00 PM Registration
April 15 1:00 PM - 4:00 PM

Pre-Conference Sessions

  • Preparing Your Agency for NEW Electronic Visit Verification Requirements
  • Providers Taking the Lead: Exploring Provider-led Integrated Care Approaches
  • Moving In, Moving Up and Moving On: Learning to Lead at Every Career Turn (ANCOR Foundation RLP Leadership Forum)
April 15 3:00 PM - 3:30 PM DSP Orientation
April 15 3:30 PM - 5:00 PM Exhibit Hall Opens
April 15 4:00 PM - 4:30 PM New Attendee Meet-and-Greet
April 15 5:00 PM - 5:30 PM ANCOR Board President Remarks
April 15 5:30 PM - 6:00 PM Plenary Session
April 15 6:00 PM - 7:30 PM Welcome Reception
Date Time Description
April 16 7:30 AM - 5:00 PM Registration
April 16 7:30 AM - 9:00 AM

Breakfast

Exhibit Hall.

April 16 9:00 AM - 9:30 AM ANCOR CEO Remarks
April 16 9:30 AM - 10:00 AM Plenary Session: Included. Supported. Empowered.
April 16 10:00 AM - 10:30 AM

Monday Keynote Speaker

Dr. Pritpal Tamber, Co-Founder and CEO
Bridging Health & Community

April 16 10:30 AM - 11:00 AM Break
April 16 11:00 AM - 12:00 PM

Breakout Sessions

  • Benefits Beyond a Paycheck
  • Employment First Provider Transformation & Data Collection
  • Interdisciplinary Team Roles in a Comprehensive Mental Health Assessment
  • Policies, Payment, Promotion: Expanding the Use of Technology in Minnesota
April 16 12:00 PM - 1:30 PM

Lunch

On your own.

April 16 1:30 PM - 2:30 PM

Breakout Sessions

  • Alternative Housing/Person Centered Planning in Action
  • Interests to Engagement: The Next Level of the CMS Rule
  • Relationships as an Outcome in Managed Care Programs
  • The Person-Centered Workplace: Empowering People, Changing Lives
  • The Roots Project. A model for serving complex MH/IDD
April 16 2:30 PM - 3:00 PM Break
April 16 3:00 PM - 3:30 PM Express Talk
April 16 3:00 PM - 4:00 PM

Breakout Sessions

  • The Power of Partnership: Collaboration Goes A Long Way
  • Why Is Training for Front Line Supervisors So Important?
April 16 4:00 PM - 4:30 PM Break
April 16 4:30 PM - 5:15 PM Government Relations Updates
April 16 5:30 PM - 7:00 PM

ANCOR Foundation Reception

The ANCOR Foundation welcomes guests to join their family and friends at the Monday evening reception to unwind, network, and celebrate on April 16th. Guests tickets are $50. Tickets will be collected at the door. Thank you for supporting the ANCOR Foundation.

Date Time Description
April 17 7:45 AM - 3:00 PM Registration
April 17 8:00 AM - 8:30 AM Breakfast
April 17 8:30 AM - 9:30 AM

Breakout Sessions

  • Lessons from the Disability Business Acumen Resource Center Learning Collaborative
  • An Organizational Journey Toward Person-Centeredness
April 17 9:30 AM - 9:45 AM Break
April 17 9:45 AM - 10:15 AM

Tuesday Keynote Speaker

Dan Habib
University of New Hampshire’s Institute on Disability

April 17 10:15 AM - 10:30 AM Break
April 17 10:30 AM - 12:00 PM ANCOR Foundation Legacy Leaders and DSP of the Year Awards
April 17 12:15 PM - 1:15 PM

Lunch

Hosted.

April 17 1:30 PM - 2:00 PM Express Talk
April 17 1:30 PM - 2:30 PM Breakout Sessions
April 17 2:30 PM - 2:45 PM Break
April 17 2:45 PM - 3:45 PM Group Discussion
April 17 3:45 PM - 4:00 PM Closing Remarks

Pre-Conference Sessions

(Requires main conference registration)

Preparing Your Agency for NEW Electronic Visit Verification Requirements ($125.00)
Sunday, 1:00 PM - 4:00 PM

  • Speaker TBD

Electronic visit verification (EVV) is now going to play a significant role for providers of Medicaid waiver services – states are not only encouraged to use it, now new federal law REQUIRES states and providers to use EVV systems in their waiver systems or else incur penalties. The 21st Century Cures Act passed in 2016 was a large overhaul bill impacting the Food and Drug Administration (FDA) and the National Institutes of Health (NIH), but a small section, Section 12006 of the legislation, was added to require states providing Medicaid waiver services to ensure that those services are being provided with real-time electronic verification. The new federal legislation is broad and leaves much of the implementation to be interpreted by the states which can translate to opportunities for providers, but also expensive, burdensome, and detrimental shifts for service provision. This three-hour deep dive on EVV makes sure providers are prepared for this shift happening now.


Providers Taking the Lead: Exploring Provider-led Integrated Care Approaches ($125.00)
Sunday, 1:00 PM - 4:00 PM

  • Robert Baker, Vice President, Keystone Human Services
  • George Klauser, Executive Director, Altair ACO
  • Cindy Mahan, CEO, Friendship Community Care (invited)

States are continuing to move toward integrated care within their Medicaid programs. Provider-led approaches are an emerging trend within this movement and I/DD providers are at the forefront. Join us to hear about three of these approaches, including:

  • Keystone Human Services’ Adult Community Autism Program - A pioneer in the movement will share their experience managing a fully integrated, comprehensive system of care for individuals with autism.
  • Altair ACO - The first social service-initiated Accountable Care Organization, will share their efforts to advance a vision of a system that coordinates, evaluates, and plans financing for a wide range of services that impact health for individuals with I/DD. 
  • Arkansas Organized Care Model - Born out of a provider-led legislative effort, hear about their path to advancing an approach that relies on provider-owned partnership organizations to integrate services and supports.

Moving In, Moving Up and Moving On: Learning to Lead at Every Career Turn (ANCOR Foundation RLP Leadership Forum) ($125.00)
Sunday, 1:00 PM - 4:00 PM

  • Don Tebbe

Managing your career and taking charge of your development as a leader is critical for long-term success. Also, successfully moving into and out of roles is the mark of a good leader. This beyond-the-textbook session will provide participants with empowering ideas drawn from research as well as over 1400 interviews with nonprofit executives and well over 100 organizations.

  • What leaders actually do.
  • Three cornerstones that you must master for career success.
  • The five hidden dimensions of every leadership role, regardless of job level, and the building blocks in each.
  • Moving in: Four things to set the stage for success in a new leadership role.
  • Moving up: Three things you can do to grow and develop your leadership skills (especially if your nonprofit has limited or no training budget).
  • Moving on: How to leave a role well and set your organization up for future success.

The ANCOR Foundation is committed to supporting the professional growth and development of the men and women who are dedicated to improving the quality of life of people with disabilities.


Breakout Sessions

Benefits Beyond a Paycheck
Monday, 11:00 AM - 12:00 PM

  • Carrie Arnold, Chief Human Resources Officer, Sunshine Communities
  • Deb Rasmusson, Chief Program Officer, Sunshine Communities

You’ve heard of tech companies that keep stocked refrigerators at work or allow pets in the office to attract and keep staff. But are these the benefits that really matter? At this session, find out what benefits are most desirable to employees, and hear first-hand how one nonprofit reduced employee turnover, by getting to understand their workforce better and  assessing what daily instability in the lives of it’s employees was really costing. You'll come away from this session learning more about the impact of economic class and daily instability on your organization’s workforce, and how to use this knowledge to support your employees, create a fantastic culture and improve the lives of those you support through innovative programs.


Employment First Provider Transformation & Data Collection
Monday, 11:00 AM - 12:00 PM

  • Ali Sayer, Vice President, Economic Systems Inc.
  • Richard Davis, Policy Advisor, U.S. Department of Labor, Office of Disability Employment Policy (ODEP)
  • Genni Sasnett, Independent Human Services Consultant

Provider transformation and data collection are critical elements in Employment First systems-change. For organizations interested in diversifying their services to provide expanded community-based options for individuals with significant disabilities, this session is for you!  Come learn about investments of the Office of Disability Employment Policy (ODEP) to provide community rehabilitation providers access to high-quality technical assistance, training and ongoing coaching from executives who understand the level of complexity involved and effective strategies for model conversion from facility-based work or day habilitation centers. The session will also include examples of simple, cost-effective web-based data collection tools from Alabama, Arkansas, and Tennesee utilized to improve outcomes through the Employment First State Leadership Mentoring Program (EFSLMP).


Interdisciplinary Team Roles in a Comprehensive Mental Health Assessment
Monday, 11:00 AM - 12:00 PM

  • Robert Fletcher, Founder and CEO-Emeritus, NADD

It is important to understand the key components of a comprehensive mental health assessment to prevent under-diagnosis, over-diagnosis or misdiagnosis of an individual with IDD who exhibits challenging behaviors.  The service coordinator, other team members, and the mental health clinician all have a role in the state of the art assessment and diagnostic practices necessary for an accurate mental health diagnosis.  This session will discuss best assessment practices, how to manage a mental health assessment, and the roles of the service coordinator and interdisciplinary team.


Policies, Payment, Promotion: Expanding the Use of Technology in Minnesota
Monday, 11:00 AM - 12:00 PM

  • Barb Turner, Senior Director of Extermal Affairs, ARRM

Building an effective regulatory and reimbursement foundation at the state-level is both possible and necessary for expanding the use of technology in direct care. Despite a clear and present need for providers and states to expand the use of technology to offer independent living solutions for people with disabilities and to address a national DSP shortage, many states have struggled getting technology initiatives off the ground. Through proactive, and at times, unscripted action as well as strong collaborative relationships between providers and regulators, Minnesota has found a working formula. At the core of these efforts are pragmatic regulatory policies, incentivizing reimbursement models, and a recognition that overcoming the inertia of a 50+ year static service model takes a bit more than passing legislation.  Hear how Minnesota’s waiver management and rate setting system has been designed to support and incentivize technology use.


Alternative Housing/Person Centered Planning in Action
Monday, 1:30 PM - 2:30 PM

  • Joseph Mengoni, VP of Residential & Clinical Services, UCP Seguin of Greater Chicago
  • Monica Pineda, Senior Loan Officer, MB Financial
  • Josef Farkaschek, Public Works Crewmember, Village of North Riverside

Organizations are unable or unwilling to expand residential services to meet the growing demand due to financial instability and need to look for more creative ways. In addition, with the new CMS Waiver rules and programs needing to be more person centered and person controlled, homeownership will become the new service model of the future. Why can't people with disabilities own their own homes? Why doesn't supplemental income from Social Security qualify as earned income? These are some of the questions we were facing with trying to meet one individuals goal of owning his own home and once we found the right mortgage specialist all these obstacles were knocked down and his dream became a reality. In addition the nation is facing a shortage of DSP's and when individuals become part of their communities it's easier for natural supports to take over in place of DSP's.


Interests to Engagement: The Next Level of the CMS Rule
Monday, 1:30 PM - 2:30 PM

  • Laura Brackin, CEO, Brackin and Associates, LLC (invited)
  • Nancy Robertson, Consultant, Brackin & Associates, LLC

Individuals with a disability need to have meaningful days that ultimately add up to a meaningful life. The problem is that there are many challenges providers face in creating a meaningful day for a person, such as existing staffing ratios, lack of funding, transportation, coordination of groups, facilities/buildings, limited community-based options, and medical complexities or behavior issues that make community integration somewhat challenging. Many providers hope that some of the challenges will be addressed over the next few years as states transition into compliance with the CMS HCBS rule. However, there are things that providers can do NOW to develop meaningful days for individuals, despite the challenges. The take-away that attendees will receive from this session is greater understanding of how to address current challenges so that they can create meaningful days for individuals. Attendees will receive an easy to use tool that will help them go from "Interests to Engagement."


Relationships as an Outcome in Managed Care Programs
Monday, 1:30 PM - 2:30 PM

  • Patricia Nobbie, Disability Policy Engagement Director, Anthem, Inc.
  • Donna Elbrecht, President/CEO, Easter Seals Arc of Northeast Indiana
  • Kim Opsahl, Director of State Partnerships and Special Projects, ANCOR (moderator)

Identifying outcomes for managed long-term services and supports is an on-going dialogue within the disability community. A key theme from these discussions is finding outcomes that incorporate both health and quality of life. Join us to explore the concept of relationships as an outcome that bridges health and quality of life, as well as an approach to developing effective supports. Specifically, we will:

  • Discuss the role of relationships on health and quality of life;
  • Explore approaches – like the LifeCourse Framework - that promote relationships as a central component in building effective supports;
  • Consider the role of business acumen in promoting the value-add of relationships to payers and funders; and
  • Share your perspectives on ways to effectively demonstrate development of relationships and measures that can assess their impact on health and quality of life.

The Person-Centered Workplace: Empowering People, Changing Lives
Monday, 1:30 PM - 2:30 PM

  • Nikki Jones, Assistant Director of Employee Development and Engagement, St. Louis Arc
  • Chris Devine, Director of Human Resources, St. Louis Arc
  • Stephanie Scott, Director of Quality Enhancement, St. Louis Arc

As our field continues to face a staffing shortage, employee retention is at the forefront of conversations. One way to address this issue is to create a person-centered workplace culture for employees. For the St. Louis Arc, this process was initiated by accreditation and our strategic planning process. There were many questions: how do we brand our culture? How do we involve the people we support in recruiting, hiring, and retaining staff? How do we build a positive relationship with employees so they feel valued? This session will explore how the St. Louis Arc is working to transform its workplace culture. Through person-centered initiatives intentionally implemented by an organization, a culture can be changed and result in a positive experience for everyone.

  • Leave with cost-effective ways to promote a person-centered experience
  • Understand ways to include people you support
  • Explore the utilization of data to track progress of initiatives and success

The Roots Project. A model for serving complex MH/IDD
Monday, 1:30 PM - 2:30 PM

  • Che Walker, Executive Clinical Officer, Partnerships in Community Living
  • Destree Rudolph, Roots Project Clinical Supervisor, Partnerships in Community Living

Provider organizations in Oregon are faced with insufficient funding, tools, and expertise related to serving people with complex behavioral, mental health and IDD. Available tools include the Positive Behavioral Support model, however we have found this to fall short in instances of complex mental health needs. To address this, we have developed a support approach that intermingles classic support ideas with an educational service methodology. We believe that focused behavioral change occurs most successfully when people are supported and taught to manage their own internal stress response. We feel that people are capable of much more than environmental modification and restriction, and that the preferred approach is to educate and teach distress tolerance. Our intention is to help people to establish the tools they need to build a better life. The outcome is a more interconnected person, living the life they wish to live, in the least restrictive setting possible.


The Power of Partnership: Collaboration Goes A Long Way
Monday, 3:00 PM - 4:00 PM

  • Rachel Miller, Senior Project Manager, Client Services Foothold Technology
  • Jessica Goldsmith Barzilay, LMSW, Chief Administrative Officer, The Family Resource Network (invited)
  • Alice Siegel, Senior Vice President, Programs and Services, The Arc of Bergen and Passaic Counties

Managing change can be stressful and difficult. Careful planning, collaboration, and combined vision can help make it a positive experience. Attend this session to hear the story of a group of 18 New Jersey agencies who banded together to create a cross-agency collaborative to tackle the shift to a Fee-For-Service model in their state. Based on lessons learned and a shared experience, presenters will share practical and sometimes funny tips on how the transition provided agencies with an opportunity to evaluate operations and improve collaboration among fellow service providers. Presenters will outline how they assembled the team, challenges they faced along the way, how partnership led to better procedures, and how the collaborative created a unified voice to advocate with state partners, and work with its technology partner to improve service delivery. Attendees will walk away with a roadmap for implementing stronger collaborations.


Why Is Training for Front Line Supervisors So Important?
Monday, 3:00 PM - 4:00 PM

  • Claire Benway, University of Minnesota ICI/RTC on Community Living
  • Barb Kleist, University of Minnesota ICI/RTC on Community Living

Front Line Supervisors have complex and difficult jobs. They are supervisors of a workforce that is often under trained and has an extremely high turnover rate creating a revolving door of constant vacancies. As a result, supervisors have a group of new employees whom they are responsible to train. Additionally, supervisors often supervise people that they do not see on a regular basis and may only engage when there is a problem. Many supervisors are promoted because they were good at direct care. Often, they feel ill-prepared to be effective supervisors. Organizations struggle to develop and maintain effective training programs for supervisors, resulting in supervisors’ feeling they were promoted into a role with insufficient training and support. Research suggests that what supervisors learn often occurs through trial and error. Tools to assist organizations to better prepare, support, and value FLSs.  A self-evaluation of their supervisor training program. FLS Training Resources.


Lessons from the Disability Business Acumen Resource Center Learning Collaborative
Tuesday, 8:30 AM - 9:30 AM

  • Erika Anderson, Senior Director of Disability Network Business Acumen, NASUAD
  • Laura Vegas Director, MCO Business Acumen, NASDDDS
  • Kim Opsahl, Director of State Partnerships and Special Projects, ANCOR (moderator)

In the last year, the Disability Business Acumen Resource Center has facilitated a learning collaborative focused on increasing the capacity of ANCOR members and other disability community based organizations (CBOs) to develop and implement sustainable business practices, as well as to be build and implement integrated care approaches. Of the five State Learning Collaborative Teams, three – Missouri, New Hampshire, and New York – are focused on applying these lessons to CBOs serving individual with intellectual and developmental disabilities. Join us to learn about their experiences and, more importantly, how they can inform your organizations efforts to build relationships with integrated health care entities; develop and structure community-based networks; engage in strategic business planning to respond to performance-based payment methodologies; and to develop systems and processes to efficiently use resources and demonstrate value.


An Organizational Journey Toward Person-Centeredness
Tuesday, 8:30 AM - 9:30 AM

  • Amanda Faulkner, Executive Director, Frontier Community Services
  • Kim Champney, Consultant, Champney Consulting
  • Lizette Stiehr, Executive Director, Alaska Association on Developmental Disabilities

As the system has become more complex, as the workforce has been stretched to meet needs, and as funding has plateaued, it’s increasingly common that person-centered means the team plans for and delivers services with the person in mind, but people themselves are not necessarily making the decision along the way. “You don’t know what you don’t know” is just one of the learning moments experienced by an executive director of an Alaskan service provider organization during an intentional, and at times painful, culture shift toward a more person-directed paradigm. In addition to sharing the many "learning moments" during the journey, this session provides a case study that uses John Kotter's 8-Step Process for Leading Change as a framework for this organization's change process. Participants will experience using Audience Response Technology as a way of engaging stakeholders in the conversation.

Keynote Speakers

Pritpal TamberDr. Pritpal S. Tamber is the Co-Founder and CEO of Bridging Health & Community, a Seattle-based nonprofit aiming to transform how we approach health so that it goes beyond health care and public health to include fostering the agency of a community - its collective ability to make purposeful choices. He is the former Physician Editor of TEDMED and began his career as an editor at the British Medical Journal.

Dan HabibDan Habib is the creator of the award-winning documentary films Including Samuel, Who Cares About Kelsey?, Mr. Connolly Has ALS, and many other short films on disability-related topics. Habib is a filmmaker at the University of New Hampshire’s Institute on Disability. He is currently working on a new documentary, Intelligent Lives, which will examine our society’s narrow perceptions of intelligence. Before joining UNH in April of 2008, Habib was the photography editor of the Concord Monitor (NH). In 2006 and 2008, he was named the national Photography Editor of the Year and has been a judge of the Pulitzer Prizes and the Best of Photojournalism. In 2014, Habib was appointed by President Barack Obama to the President’s Committee for People with Intellectual Disabilities—a committee that promotes policies and initiatives that support independence and lifelong inclusion of people with intellectual disabilities.


Session Speakers

Erica AndersonErica Anderson is the Senior Director of the Disability Network Business Acumen Center at the National Association of States United for Aging and Disabilities (NASUAD). Previously, she worked at the National Committee for Quality Assurance (NCQA) and at a FIDE-SNP in Wisconsin in managed care operations.
 

Carrie ArnoldCarrie Arnold is the Chief Human Resources Officer for Sunshine Communities in Maumee, OH. Sunshine is a non-profit agency that serves individuals with developmental disabilities. Carrie has been in HR since 1994 and with Sunshine since 2012. She has a Bachelor's degree and MBA from the University of Toledo.
 

Robert BakerRobert Baker has been with Keystone Human Services (KHS) for 10 years and serves as Vice President of KHS and the President and CEO of two subsidiaries: Keystone Service Systems and Keystone Autism Services. He is responsible for approximately $130 million in programming including a full range of intellectual disability, mental health, autism, and children’s services. 

Prior to joining Keystone, Bob spent 22 years in leadership roles in Academic Medical Centers. The last 14 years he served as the Administrator of University Physicians Group for Penn State’s Milton S. Hershey Medical Center. He has extensive experience in managed care, pay for performance and quality systems. Bob also has government experience at the state and federal level having worked in New York State Government as well as the Office of the Secretary of Health and Human Services in Washington. Bob has a MSW and MPA both from Syracuse University.

Jessica Barzilay (invited) has worked in the for profit sector and has over 20 years of management experience at nonprofits advocating for people with intellectual and developmental disabilities. As Chief Administrative Officer of the Family Resource Network, Jessica oversees operations and administration. Over the last three years, she has assumed responsibility for converting the agency to a sustainable, fee-for-service Medicaid Agency.

Claire BenwayClaire Benway has 15 years of experience working residential, vocational and clinical settings. She, training and technical assistance in the areas of competency based training, organizational design, person-centered practices, and workforce development. She is a Person-Centered Thinking Trainer, holds a Master’s Degree and enjoys incorporating fun into all her training.

Laura BrackinDr. Laura Brackin, CEO of Brackin and Associates, is a national disability expert with 30 years of experience in the field. Her experience includes leading Louisiana’s Developmental Disabilities Office, the University Center for Excellence in DD’s Community Development Program; and Executive Director for Louisiana Governor’s Office of Disability Affairs.

After 19 years in human services, Kim Champney started consulting in November 2016. She had many roles in her years working for a DD service provider as well as involvement in statewide reform. Kim's current work is with stakeholders focused on enhancing the lives of people with developmental disabilities.

Richard Davis, M.S.W., is a Policy Advisor at the U.S. Department of Labor, Office of Disability Employment Policy (ODEP). Richard works across government agencies to align policy in support of competitive, integrated employment. He has primary responsibility for several Federal policy initiatives, including the Employment First State Leadership Mentoring Program.

Chris DevineChris Devine is the Director of Human Resources and joined the St. Louis Arc in 2015. Her previous experience of 28 years was in Healthcare and Manufacturing. She obtained her B.S. in Business Administration from Lindenwood University.
 

Donna ElbrechtDonna Elbrecht has been in leadership positions for disability service organizations for more than 25 years. Her work in Iowa and Indiana has been focused on creating innovative community-based services and supports for people with disabilities. She has provided training, consultation and presentations on managing change, program growth strategies, strategic planning, developing corporate partnerships, crisis management, and marketing vocational services. 

Josef FarkaschekJosef Farkaschek is a consumer with UCP Seguin and saw his long term goal come true when he purchased his own home in the community he aspired to live in and is being supported with total natural supports.

 

Amanda FaulknerAmanda Faulkner is the Executive Director of a nonprofit that provides services for individuals experiencing developmental disabilities in Alaska. Amanda has been in the special education field for over 16 years and involved with FCS since 2002 when she was hired as a Developmental Specialist for the Infant Learning Program.

Robert FletcherDr. Robert Fletcher is the Founder and CEO-Emeritus of the NADD. His vision and leadership have brought NADD to a position where it is recognized as the world’s leading organization in providing educational resources, conferences, trainings, consultation services, as well as accreditation and certification programs in the field of dual diagnosis.

Nikki JonesNikki Jones leads employee training and engagement initiatives at the St. Louis Arc. Nikki joined the Arc in 2009 and prior to that managed programs and trained employees at the YMCA. Nikki earned her masters degree from Ball State University in 2005 and demonstrates passion and enthusiasm in her work.
 

George KlauserGeorge Klauser is a proud father of an adult daughter with disabilities. He has 10+ years of non-profit leadership experience, supporting people with goals to live their dreams and desires in housing and employment opportunities. George has now dedicated his career to developing new service models that integrate medical/social service models.

Barb KleistBarb Kleist has 30 years of experience as a Direct Support Professional, policy advocate and mediator. Her work at the UofM includes workforce development, state and federal policy influencing person centered practices and positive behavior support, and community living. She holds a Masters of Education and Juris Doctorate.

Joe MengoniJoe Mengoni -VP of Residential Services, UCP Seguin of Greater Chicago has served three decades operating group homes, leading federal grant programs while offering financial support for organizations and individuals to purchase homes. Known for creativity being his strongest attribute, Joe drives consumers to their own level of independent success.

Rachel Miller worked in the nonprofit sector and in city government before joining the client services division at Foothold Technology. Rachel uses her varied work experience to support service providers using Foothold’s electronic record, AWARDS, by helping them think critically about how to use and improve their data.

Patricia NobbiePatricia Nobbie, Ph.D. is a Disability Policy Engagement Director on the Federal Affairs Team at Anthem Inc., where she is part of the stakeholder and advocate engagement team. Pat previously worked at ACL, the US Senate, and the Georgia Council on Developmental Disabilities. She is a parent of a young woman with Down Syndrome, Mia, who lives and is employed successfully in Athens, GA.

Monica Pineda has over 15 yrs. experience working to change National lending programs. She has grown MB's community Assistance Pogram by leaps and bounds where she specializes in creative lending for persons with special needs. Continues to keep people in their homes while secure funding for 1st time home buyers.

Deb RasmussonDeb Rasmusson is the Chief Program Officer at Sunshine Communities. Deb has worked for Sunshine for the past 33 years in a variety of positions. Currently, she oversees the program office including residential, vocational, clinical, admissions and nursing programs. Deb has a Bachelors degree from OSU and JD from UT.

Nancy Robertson has over 30 years as a professional in the disability field. She was a faculty member of Louisiana State University Health Sciences Center for 17 years. During her tenure she developed numerous innovative and best practice programs. She currently works for Brackin & Associates developing staff training programs.

Destree RudolphDestree Rudolph has served in the field of disability services since 1999. She earned her Master of Science degree in rehabilitation counseling from Western Oregon University in 2014, and is a Certified Rehabilitation Counselor. She is a working therapist, specializing in mental health counseling with people with disabilities.

Genni SasnettGenni Sasnett is a Provider Transformation Subject Matter Expert, and one of four authors of ODEP’s 2017 Pilot Provider Transformation Manual.  She consults with provider agencies interested in transitioning from facility-based services to competitive, integrated employment and other meaningful community engagement for people with disabilities.

Ali SayerAli Sayer directs the research/data collection/survey studies at EconSys. He holds multiple master’s degrees in Operations Research/Applied Statistics and Economics. He has conducted numerous studies in the disability area ranging from evaluating VA's Disability Compensation Program to providing program management support to DOL/Office of Disability Employment Policy's Employment First Initiative.

Stephanie ScottStephanie Scott oversees efforts to improve quality of services at the St. Louis Arc, including CQL accreditation. She has worked to build capacity for internal evaluation, develop systems for information and data sharing, and implement an agency-wide Quality Enhancement Plan. In 2014, Stephanie was recognized as an ANCOR’s Emerging Leaders.

Alice Siegel has more than 30 years of experience advocating for individuals with intellectual and developmental disabilities. As Senior VP at The Arc of Bergen & Passaic Counties, Alice is responsible for the executive oversight of 250 staff and the training, clinical services, and Quality Assurance functions of the organization.

Lizette Stiehr has served as Director of AADD for three years. Previously, she worked at a DD service provider organization for 14 years in various roles including Executive Director for seven years.  She also worked as an early intervention program manager for the State of Alaska with Early Intervention.

Don TebbeDon Tebbe is a consultant on nonprofit leadership succession. Since 1993 he has helped over 100 nonprofits manage CEO and other senior leadership transitions, and dozens of others prepare leadership succession and organizational sustainability plans. In addition to numerous articles, Don is the author of award-winning BoardSource book, Chief Executive Transitions: How to Hire & Support a Nonprofit CEO and a new book, The Nonprofit CEO Succession Roadmap: Your Guide for the Journey to Life’s Next Chapter.

Barb TurnerBarb Turner is the Sr. Director of External Affairs for ARRM. Barb has worked for over 30 years in the disability field, 10 years at ARRM. Barb has promoted using technology in providing services, including drafting legislation, working on rate setting issues, and providing technical assistance to ARRM members.
 

Laura VegasLaura Vegas, Project Director for MCO Business Acumen for the National Association of State Directors of Developmental Disability Services (NASDDDS), has more than 24 years of experience in the field of intellectual and developmental disabilities. Previously, Laura was the Director of Employment and Community First CHOICES and Select Community for BlueCross/BlueShield of TN and Assistant Commissioner for Policy and Innovation for the TN Department of Intellectual and Developmental Disabilities.

Che WalkerChe Walker has 20 years of experience working in the field of IDD in Oregon. He is an LPC eligible to practice in the State of Oregon. Che has held many positions related to the support of individuals experiencing co-occurring/comorbid disorders, and is often considered an "expert" throughout the state.

2017 DSP Recognition Award Recipients at last year's Annual Conference in San Antonio, TX!ANCOR welcomes our Direct Support Professionals (DSP) to the 2018 Annual Conference! ANCOR is keenly aware of the critical role that our Direct Support workforce play in providing services and supports for people with disabilities to live, work, and thrive in their communities. To support the professional growth of our DSP workforce, ANCOR is pleased to continue to offer a deeply discounted conference rate to enable leadership teams to bring their DSP staff with them to attend the ANCOR Annual Conference.

In lieu of a regimented DSP Leadership Academy, we invite our DSPs to attend any conference session that fits their areas of interest and expertise. ANCOR’s Annual Conference offers a range of presentations, including sessions on direct support services that will be recommended, but not required, for DSP attendees.

Check our conference Schedule or Sessions frequently to learn more about the 2018 conference program.

Fee

  • $75.00

Registration

Register yourself

Register others

Calling agency executives, operations and program managers, case managers / team leads, DSPs, business partners, researchers, policymakers, self-advocates and family members – Do you have a bright idea to share with the I/DD provider community?

Then submit a session proposal to present at ANCOR’s 2018 Annual Conference in New Orleans, LA scheduled for April 15-17, 2018.

Volumes of business articles, research findings, books, blogs, and listicles stress the importance of our people and our relationships as critical success factors in business. At our 2018 conference, ANCOR will focus on our social capital as our greatest assets for success.

Let’s leverage our relationships to:

  • Make lasting impact in our advocacy;
  • Motivate, nurture, and lead our teams;
  • Cultivate unique partnerships for creative solutions;
  • Weave community networks and resources to enhance the services and supports we provide.

Our Favorite Presenters

  • Lead interactive sessions to stimulate thought-provoking discussions
  • Challenge our assumptions
  • Teach replicable approaches that our attendees can implement in their communities
  • Provide tools and resources for attendees to use at home
  • Demonstrate the impact and success of their approach with data, first person accounts, and other objective evidence

Presentation Requirements

  • Free of commercialism
  • Free of partisan political views
  • Standard presentations should fit within 45-minute breakout session to accommodate 15-minute Q&A opportunity
  • Submitted by Friday, November 10, 2017, 11:59 PM, Eastern

Speaker Benefits

  • Visibility as a subject matter expert in the Intellectual/Developmental Disabilities (I/DD) field
  • Discounted speaker rates to attend full 3-day conference (or complimentary registration for the day of your presentation)
  • Listing on our website and program materials, distributed to all attendees
  • Networking opportunities with providers and advocates in the I/DD community

Topics of Interest That Keep Us Up At Night

Topics listed below is sampling of our hot issues, and not an exhaustive list. We encourage you to submit proposals on other critical topics not listed below.

Navigating Policy and Regulations
Proficiency in federal policies and regulations that impact our work
Government programs we should maximize
Techniques to influence policy discussions

Providing Highest Quality of Services
Quality of Care, Care Coordination, Consumer Protections, Quality Outcomes
Person-centered or person-directed
Defining Community/Creating natural supports
Providing complex behavioral supports in community settings

Nurturing Our People
Preventing Employee Burnout
Career development models
Training vs. Learning
Mentoring, Apprenticeships

Innovate to Compete
Emerging Trends
Non-traditional service models
New funding strategies
Robots
Ingenious use of mainstream technology

Exemplifying High-Performing Organizations
Performance metrics and management
Strategic outsourcing (e.g., shared services)
Balancing Liability and Risk
Adapting to Change and Leading Organizational Transformation

Deadline

Proposal submission period: September 1 - November 10, 2017, 11:59 PM Eastern. Download proposal questions here.

After Submission

  • Proposals will be reviewed on a rolling basis.
  • No substantive changes in content or presenters are made without prior written approval from ANCOR conference staff
  • In the event the original presenter is unable to attend the conference, a substitute presenter of equal expertise will be provided; ANCOR staff must be contacted immediately
  • ANCOR will begin contacting selected presenters in January 2018
  • All selected presenters agree to electronically submit their session materials by Friday, March 30, 2018