Worried about undergoing an ICF/MR survey? Don’t know what to expect when the surveyors arrive? The Surveyors Are Coming gives practical information that will assist providers in understanding what is needed to stay in compliance with state and federal regulations governing the Medicaid ICF/MR program. The guide covers the who, what, where, why and how of the survey to help ICF/MR staff to become more knowledgeable of the survey process so they can approach it in a more prepared and positive manner.
An overview of what happens during a survey
How to prepare for a survey
Typical questions a surveyor might ask
Critical areas and times to be aware of during a survey
Recent survey trends and top ten tags cited during surveys
Writing a plan of correction
Sample forms used during a survey
The Surveyors Are Coming: Now What? is one of a two-part series including:
Ms. Hayes was previously the U.S. Centers for Medicare & Medicaid Services' ICF/MR team leader and then branch chief for Survey and Certification's Continuing Care Providers. Catherine has experience as Director of Operations and trainer/surveyor for The Accreditation Council (now the Council on Quality and Leadership), as a provider and as a quality enhancement manager. She is now a nationally recognized consultant and trainer, specializing in helping agencies serving people with developmental disabilities. H&W Independent Solutions, Inc. is a nationally focused training and consultation firm, offering individually tailored services to agencies in the disability community. H&W's goal is simple: helping you contribute to the improvement and enjoyment of life for those who rely on you for assistance.