BRET J. RYAN, MSW
404 6th Street • Carrollton, KY 41008 • firstname.lastname@example.org • (502) 525-9230
Facility Director gifted in anticipating operational and management needs, providing strategic vision for financially sound programs that support targeted communities with progressive missions.
• Developmental Disabilities
• Team Development
• Program Development
• Regulatory Compliance
• Facility Operations
• Case Management & Foster Care
• Resource Coordination
• Financial Management
SUMMARY OF QUALIFICATIONS
Engaged as a resourceful, trustworthy non-profit leader; demonstrated integrity in leading staff and partners with a motivational spirit, advancing commitment to children, adults, and seniors with developmental and intellectual disabilities, transitioning clients into community homes and promoting self advocacy.
Advocated for client care, expanding services from private businesses providing employment opportunities to clients, administered and grew 18 vocational worksites delivering multi-disciplinary professional and direct care services; designed job descriptions, vocational assessment tools, and compensation strategies.
Coordinated risk management, administrative, medical, nursing, psychological, behavioral, therapeutic, day programs, and residential services; significantly reduced claims of client abuse and the use of restraints.
Brought facilities into compliance, achieving clearance of deficiencies from the Center of Medicaid Services and the Office of Inspector General by incorporating staff accountability into new policies and procedures.
Recruited to successfully implement the state required Strategic Action Plan after numerous attempts by previous management; marketed facilities to find qualified professional staff and transition clients into assisted living programs, accomplishing a reduction in census of 40% in two years.
Managed and approved an $11 million budget; decreased $2 million in overages previously caused by overtime with implementing new staff to client ratio requirements, scheduling procedures, and time keeping variance reports.
Achieved perfect CMS/HRS State Survey results in multiple environments; served as a QMRP, Team Leader, Incident Manager, Program Director, QA Monitor, Corporate Monitor, Regional Director and Facility Superintendent.
Computer Proficiency: MS Word & Excel; Adobe.
FACILITY SUPERINTENDENT – BINGHAM GARDENS & CENTRAL STATE
STATE OF KENTUCKY, Louisville, TX 2009-2011
Directed financial operations, human resources, nursing, risk management, therapeutic services, behavioral services and quality control of a 50-bed state ICF/MR facility and six new four-bed community homes for clients with developmental disabilities.
Led 220 state and contract mployees; recruited volunteers for committee based contributions associated with human rights, behavior support, and policy and procedure review; supervised a team of 15 Executive staff.
Boosted the self-esteem of clients by incorporating specific activities and work-related responsibilities into daily schedules, providing a sense of purpose and achievement that led to improved behavior.
Strengthened risk management, behavioral interventions, staff supervision, and abuse-neglect prevention.
Served on the State Commissioner Mortality Review Committee, assessing mortality rates of clients at facilities and isolating performance trends; reported quarterly to the facility’s governing board.
Closed a facility and transitioned residents from an institutional setting into a community home environment; planned client placement and readiness; revised policies to accommodate new campus logistics.
COUNSELING SERVICES OF EASTERN ARKANSAS, Brinkley, AR 2008-2009
LIFE STRATEGIES OF ARKANSAS, Newport, AR 2008
Counseled individuals, families, and groups, completing client intake screenings, evaluations, discharges, and transfers; coordinated care with psychiatrists, nurses and providers with a case load of up to 40 clients.
Counseled elementary children and high school adolescents with intermittent explosive disorders, conduct disorders, oppositional defiant disorders, learning disorders, and ADD; tended to adults with bi-polar, general anxiety, depression, personality disorder, post traumatic stress, substance abuse, dementia and schizophrenia.
Provided crisis intervention for unstable clients requiring hospitalization; offered school-centered services.
Established treatment plans based on progress notes and 90-day reviews; submitted documentation to state boards.
LEAD PROGRAM SERVICES SPECIALIST & CORPORATE RESPONSIBLE OFFICER
DDMS, LLC, Memphis, TN 2001-2007
Established programming, social, behavioral, incident management, day program/vocational, and active treatment services for ICF/MR facilities and Medicaid waiver community homes in a five-state region; guided a team of 47.
Formalized internal and external monitoring systems in a six-state region for 1,200 clients; educated directors, administrators, QMRPs, and behavior specialists.
Turned around operations in 90 days, elevating state review scores by 52% to reach 99%.
Executed due diligence assessments associated with behavior support plans and psychotropic drug reviews.
Director of New Development/Regional Director, Integrated Community Living, Bartlett, TN, 1999-2000
Institutional Monitor & Incident Management Coordinator, State of Tennessee, Arlington, TN, 1998-1999
Executive Director of Classic Industries, State of Tennessee, Arlington, TN, 1997-1998
Institutional Program Director, State of Tennessee, Arlington, TN, 1996-1997
Director of Medicaid Waiver Services, Sunrise Community, Miami, FL, 1995-1996
QMRP, Sunrise Community, Miami, FL, 1994-1995
EDUCATION AND TRAINING
Master of Science in Social Work, Barry University, Miami, FL
Bachelor of Science in Social Work, Southern Illinois University, Edwardsville, IL
PROFESSIONAL DEVELOPMENT & CERTIFICATIONS
Counselor Internships: Central Methadone Program, Miami, FL & Central Baptist Family Services, St. Louis, MO
Provisional LMSW licensed in the state of Arkansas & Qualified Mental Retardation Professional
Certifications: Functional Analysis of Severe Behavior Disorders Certification; Developmentally Appropriate Practices for Children With Special Needs Certification, State of Florida; CPR & First Aid Certification, Instructor in Staff Development, Master Trainer in Crisis Management.
Petty Officer 3rd Class (E-4), United States Navy
Served in Yokuska, Japan and the Philippine Islands; Honorable Discharge.
Decorations include: Surface Squadron ONE Battle Efficiency “E” Award; USS Jason AR-8 for outstanding battle readiness; Surface Squadron ONE Battle Efficiency “E” Award; USS Southerland DD-743 for outstanding battle readiness.
Security Clearance: Confidential.
Member, North American Association of Christians in Social Work, 1995-Current