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ANCOR's Career Information

This venue was created to help those members and others in the disabilities field who are seeking candidates for their specific management career opportunities as well as for candidates who are looking to connect with agencies to further their own career paths.  Both types of information are posted in this section.

ANCOR offers this forum purely as an informational resource. We do not endorse any posting for employment availability or any candidate. ANCOR reserves the right to edit or abbreviate any postings submitted.

Postings will remain for 60 days. Please let us know if the position is filled or employment is obtained prior to that deadline.

Post a Job Ad

Contact Marsha Patrick should you wish to post a position/candidate or have any questions. Posting positions is free to ANCOR members and $500.00 to non-members. Posting candidates is free to everyone.

Job Openings

Post date: October 3, 2017
Certified Investigator - Lancaster, Pennsylvania

Keystone Human Services
Harrisburg, PA

Keystone Human Services has an exciting opportunity for a Certified Investigator to work out of our Lancaster, PA office.

The Certified Investigator’s primary role is to conduct incident investigations, complete incident investigation reports and (re)compile reports as necessary or recommended in compliance with the Office of Developmental Programs (ODP) Incident Management Regulations and requirements.


  • Conduct Investigations: Accepts reports of incidents and interviews the reporter, potential witnesses, targets and other identified persons having knowledge of the incident. Identifies, reviews and secures all evidence. Completes investigation within prescribed time frames. Complete follow-up or additional interviews as required. Maintains the integrity and fidelity of the investigatory process.
  • Document Findings: Prepares investigatory question(s) based on incident report. Directs interviewees in the completion of Witness Statements. Documents within the EIM system incident information. Prepares Investigation Summary including a review of evidence, impressions and credibility analysis.
  • Evidence Review: Reviews witness statements, documentary, and physical evidence. Analyzes and evaluates information and evidence to establish facts and assess credibility. Documents impressions and outlines the facts and analysis.


High School Diploma or Equivalent, Bachelor’s Degree is preferred; ODP Certified Investigator Certification; Minimum two years’ experience in a highly regulated setting; Ability to work collaboratively and effectively with people at all levels of the organization; Ability to respond effectively in high stress situations; Strong analytical, organizational and time management skills; Valid driver’s license and access to a properly insured/maintained vehicle; Successful completion of pre-employment process, including criminal background check and MVR

All applicants should apply to


Post date: October 3, 2017
Certified Investigator Director - Harrisburg, Pennsylvania

Keystone Human Services
Harrisburg, PA

Keystone Human Services has an exciting opportunity for a Certified Investigator Director. This position is based out of our Harrisburg, PA office.

Do you believe that ensuring the health, safety and welfare of individuals served is critical so everyone everywhere has the opportunity to live an Everyday Life? If so, join us! The Certified Investigator Director will be responsible for leading and directing a dedicated, talented and energetic team of certified investigators. Director will be responsible for assigning investigations to Regional Certified Investigators (CIs), maintaining a record of ongoing investigations, and assuring investigations meet or exceed expected investigatory standards. The Director will provide or secure educational activities for the CI Department that will enhance each member’s professional development, as well as assist in identifying and/or delivering organizational education and outreach surrounding incident management and investigations. The CI Director will work closely with the VP of Quality and Corporate Integrity to examine data and trends surrounding investigation findings, and will play a critical role in designing and monitoring the effectiveness of targeted strategies for response and prevention of incidents. This position will also have on-going collaboration with various stakeholders (Operations, Clinical, Healthcare, Quality and Corporate Integrity) surrounding prevention and improvement strategies.  Coordinate communication with involved parties as required. The Director may also be responsible to conduct incident investigations as needed to support the department, complete incident investigation reports and (re)compile reports as necessary or recommended in compliance with Incident Management Regulations and requirements.

Ideal candidate will have the ability to work collaboratively and effectively with people at all levels of the agency, strong communication skills, and a strong commitment to the vision and mission of the organization. Must be able to respond effectively in high stress situations.

The CI Director must have a valid Certified Investigator certification through the Office of Development Programs (ODP), with a minimum of three years’ experience in a highly related setting, including 2 years’ experience as a Certified Investigator. Bachelor’s Degree required. A valid PA Driver’s License and daily use of a privately owned vehicle are also required.

All applicants should apply to


Post date: September 29, 2017
CEO & President - Framingham, Massachusetts

Association of Developmental Disabilities Providers
Framingham, Massachusetts


The President and Chief Executive Officer (CEO) serves to fulfill the mission of the Association of Developmental Disabilities Providers (ADDP), an organization that promotes social, political, and economic well-being of community organizations that support people with intellectual and developmental disabilities, autism spectrum disorders, as well as individuals with brain injuries, so that the member organizations have the resources and policy support to provide the highest quality and outcomes of service to these populations.

The President and CEO ensures that the Association serves the needs and interest of its membership and upholds ADDP’s mission and by-laws. S/he is the primary representative for provider interests to elected and appointed officials within all branches of government. The President and CEO works with the Board to develop the Association’s strategic plan, then leads the implementation of the plan to achieve the goals and outcomes of the Association. He/she serves as primary voice for the provider network on issues pertaining to serving people with developmental disabilities and their families and advocates for issues important to the industry.

The President and CEO ensures that ADDP’s programs, activities, and services directly benefit members. S/he identifies members’ problems, issues, and needs and – with guidance from the board of directors – implements plans and strategies of the association.

The President and CEO, under the direction of the board of directors, develops and communicates ADDP’s public policy positions consistent with the association’s mission, vision, and strategic plan. S/he advocates for funding, regulatory, and legislative goals and objectives as developed with and approved by the board of directors.

Under the guidance of the Board of Directors, the CEO will lead ADDP to its next level of impact and results. The CEO is highly visible in the community, further strengthen the mission by engaging public partners, members, and all other constituents to achieve the goals of the organization.


Strategic Leadership

  • Exemplifies ADDP’s mission, values and purpose in all settings.
  • Works with the Board to develop a clear vision for ADDP
  • Works with staff to translate the vision and strategy into an effective work plan and priorities.
  • Partners closely with the Board of Directors to articulate ADDP’s future direction, strategy and align specific operational and work plans.
  • Recommends and maintain high fiduciary standards for governance and oversight.
  • Represents ADDP in policy discussions at state levels.

External Affairs and Advocacy

  • Engages productively, as a partner, with government funding agencies.
  • Establishes and cultivates positive working relationships with and represents ADDP to
    • All branches of government
    • Funding sources
    • Media and the public
    • Other trade associations and advocacy groups
    • Executive officers and elected officials
    • State government secretaries, commissioners and all other government officials and their staffs
    • All other stakeholders important to the support and advocacy of ADDP’s members
  • Represents ADDP to all branches of government, funding sources, media
  • Serves as the key spokesperson for the organization demonstrating tangible results and earning the respect of her/his professional peers.
  • Seeks new venues to raise the visibility and impact of ADDP’s work and advocacy.

Team Management

  • Leads and mentors a strong professional staff.
  • Translates strategy into implementation to deliver results while simultaneously reinforcing a positive and empowering performance culture.

Fiscal Management

  • Develops, implements and monitors the annual budget and other financial activities.Exercises sound and prudent fiscal judgment to ensure that ADDP meets its financial obligations and annual budget goals.

CEO Board Relationship

  • Raises issues and provides adequate information on matters requiring attention by the BOD.
  • Utilizes delegated authority to effectively manage the organization and execute strategies, plans and priorities established jointly with the BOD.
  • Under the guidance of the Board chair, collaboratively serves as leader of the board of directors to establish agendas for the ADDP Executive Committee and Board of Directors, as well as other board committees.
  • Develops agenda and serves as co-chair of annual ADDP membership meeting.
  • Coordinates staff support at board and committee meetings.
  • Ensures ADDP committee chairs are kept informed of relevant matters and developments.
  • Participates with Executive Team in recruiting and supporting committee membership.


The President and CEO must work effectively with diverse populations both in public and private sectors. S/he must uphold and value the mission of member organizations and have knowledge and experience lobbying legislators, state officials, and the public on behalf of ADDP’s agenda. S/he demonstrates excellent communication skills (written and oral) and the ability to develop consensus among diverse groups.

Professional Experience:

  • Advanced degree.
  • Significant, executive leadership and management/administration experience.
  • Experience in a well-respected, outcomes-driven, heavily regulated organization requiring high levels of compliance.
  • Has operated in an environment with complex regulations and funding that includes government contracts and regulations, insurance reimbursement and other aspects of a managed care environment.
  • A strong and authentic relationship-builder; brings a track record of engaging in, and being responsive to the needs of diverse communities. 
  • Thrives in a highly visible civic and partnership role with leaders from all sectors, especially government and funders.
  • Superior management and leadership skills.
  • Excellent public speaker that performs well under pressure and is capable of taking the association’s views on different matters to the membership, government leaders/decision makers and the public.
  • Understanding of the Massachusetts’ public/private funding landscape would be desirable.


  • Mission driven advocacy
  • Sensitive to issues of human diversity and human rights
  • Ability to effectively respond to crises
  • Open, direct interpersonal style; works well as a team member
  • Well organized with capacity to handle high work load with multiple agendas in high pressure environment
  • Knowledge of the disabilities field
  • Leads by example with integrity and outstanding ethics.
  • Recognized strategic leader with significant personal presence, energy and gravitas to command respect with all constituents and partners.
  • Results-oriented, thoughtful and resilient leadership style; displays sound judgment and courage in making complex decisions.
  • Goal oriented and able to demonstrate outcomes
  • Team leader and negotiator
  • Organizational skills to manage multiple tasks
  • Ability to work with a board of directors
  • Ability to manage conflict in pursuit of goals


  • 10 years senior management experience in major organization
  • Bachelor’s degree
  • Master’s degree in related field or JD with experience in disabilities policy
  • Experience with multi-level management
  • Knowledge of technology needed to conduct work
  • Professional experience in at least one of the following areas: provider organization, trade association, elected or governmental office, public entity
  • Management experience and/or non-profit governance experience
  • Written and verbal communications, and public speaking skills
  • Finance/budget management
  • Knowledge of health and human service systems, regulations and licensing procedures, and service delivery
  • Knowledge of funding requirements and the regulatory environment


Requires an ability to work flexible hours, attending early morning and evening meetings and weekend meetings or conferences, and the ability to drive own car to frequent trips throughout the state. Ability to tolerate long meetings.


ADDP offers a competitive salary and benefits package. 

ADDP is an equal opportunity employer.

To apply, please submit cover letter and CV in one document to: ADDP Search Manager and send to:

No phone calls will be accepted.

Post date: September 15, 2017
Program Director of Residential Services - Lorain, Ohio

Echoing Hills of Northeast Ohio
Lorain, OH

Echoing Hills of Northeast Ohio, a Christian Ministry dedicated to serving individuals with Intellectual and Developmental Disabilities, with over 40 locations throughout the State of Ohio, is currently seeking a Fulltime Program Director of Residential Services in Lorain County. This Leadership position will oversee the programming aspect of our seven ICF/IID 8 bed community group homes along with waiver residential services for individuals with Intellectual and Developmental Disabilities throughout Lorain County.

Responsibilities include, but are not limited to: directing and leading the residential services teams in the ICF/IID group homes along with homemaker/personal care services in waiver residential homes to meet the physical, social, educational, vocational and spiritual needs of individuals served. 

This position is also responsible for supervision of QIDPs, managers, coordinators and professional ancillary staff; ensuring person centered care, spiritual direction, Echoing Hills’ core values and active treatment is provided in the home settings; conducts quality assurance reviews; chairs the Human Rights Committee; provides leadership to the program department of 90 plus professionals; and ensuring compliance with regulatory requirements.

This position requires a Bachelor’s Degree in Social Services, Rehabilitation, or Human Services related field, or a Degree and Licensure as a Registered Nurse. Prior management experience and a minimum of five years prior experience working with persons with Intellectual and Developmental Disabilities required. This is a salaried/exempt position that requires flexibility to work variable based upon the needs of our Ministry which may include some evening, holiday and weekend hours. This position is on-call to address residential services emergencies.

Resume/cover letter with salary requirements are due by 10/02/2017:

Echoing Hills of Northeast Ohio

Attn. Susan Chutes, HR Coordinator
3295 Leavitt Road
Lorain, OH 44053

Echoing Hills Village, Inc. is an Equal Opportunity Employer

Post date: September 6, 2017
President/CEO - West Columbia, South Carolina

Babcock Center
West Columbia, SC


Commensurate with education and experience.


Competitive PTO program, Medical, Dental, Vision, Life, Long and Short Term Disability, 401K match (up to state maximum), and car allowance.


Please complete our online application and include a resume, cover letter, and two letters of professional reference.


Babcock Center is a $43M private, non-profit organization that provides residential, vocational, and in- home supports to over 1400 people with lifelong disabilities and their families living in the Columbia, SC and surrounding areas. The mission of the Babcock Center is to empower people with lifelong disabilities to enjoy life by promoting abilities and respecting choice. We strive for an inclusive community free of barriers for people with lifelong disabilities. 


The President/CEO shall manage the day-to-day administration and operations of the Agency, subject to policies adopted by the Board of Directors. The President/CEO shall be selected and appointed by the Board and shall serve at the Board’s pleasure.


Provide, or cause to be provided to the Board of Directors, all information, data, and reports which the Board may require in order for it to assess the manner and effectiveness with which the policies are being carried out by the administration and through which the services mandated for the Agency are being fulfilled.

  • Be the public voice of the Babcock Center and build up the organization’s reputation as a respected and trusted leader in the disabilities field; lead and participate actively in efforts to elevate external stakeholders’ understanding of Babock Center’s impact on the lives of people with intellectual disabilities.
  • Keep abreast of policy decisions that impact people with disabilities and their families.
  • Direct, coordinate, plan, and evaluate the organization’s financial and budget activities to fund operations and increase efficiencies while following all governing laws and regulations.
  • Analyze business operations to evaluate performance in meeting objectives and determine areas for cost reductions, program improvement, or policy changes.
  • Direct, plan, and implement both long and short range plans, policies, and procedures to ensure continuing operations, maximize returns, and increase productivity.
  • Oversee the development and implementation of the strategic plan.
  • Responsible for managing the senior executive team and for the overall performance of the management team. Appoint department heads and management and assign or delegate responsibilities accordingly.
  • Foster and maintain excellent working relationships with staff, the Board of Directors, individuals supported, and other stakeholders including governmental entities.
  • Be actively involved in community activities that include effective public speaking and media relations.
  • Work with local businesses and industries to foster success in work contracts and employment opportunities.
  • Oversees fundraising planning and implementation including identifying potential resources requirements and needs, researching funding sources, and building relationships with potential and current funding sources.
  • Continue growth and expansion efforts to include new lines of business and collaborative partnerships.
  • Keep current with best practices in the field to include, but not limited to; corporate transparency, effective whistleblower policies, innovations in service delivery, maintaining high ethical standards, etc.


  • Managing Vision and Purpose – Able to communicate and promote the organization’s vision, mission, and values and is successful at promoting and motivating these to an entire organization.
  • Business Acumen – Has a working knowledge of how businesses function including policies, procedures, technology, and general information regarding the organization. Understands competition and is versed in specific competition impacting the business. Recognizes requirements of internal and external customers and is committed to continuous improvements to meet current and future needs. Understands how to measure and manage work processes and is committed to continuous business improvements. 
  • Action Oriented – Enjoys working hard and accepts challenges and opportunities with a positive attitude and a high energy level. Can make decisions when needed without complete information and under tight deadlines.
  • Compassion – Has a genuine care for direct reports, staff, and customers including professional and personal needs. Demonstrates empathy and sympathy when others are experiencing positive or negative emotions. Helps whenever possible.
  • Customer Focus – dedicated to meeting both internal and external customer needs and expectations. Consistently acts with customers in mind and uses feedback to improve processes, procedures, and services. Has the ability to build and maintain effective relationships with customers of all kinds.
  • Managing Diversity – Manages all people equitably and with fair treatment for all.
  • Innovation Management – Successfully brings the ideas and suggestions of others to market. Can understand which suggestions will work and can successfully support brainstorming sessions with others.
  • Ethics and Integrity – Has appropriate moral principles that govern behavior and decisions in both good and bad situations. Is widely trusted, keep confidences, and is not concerned with personal gain.
  • Strategic Agility – Future oriented and able to see ahead clearly and anticipate potential trends and consequences. Able to create competitive and breakthrough strategies and plans.
  • Organizing and Planning – Able to coordinate resources to get things done and accomplish goals. Uses resources effectively and efficiently and anticipates and adjusts for problems and roadblocks. Appropriately measures performance against goals and evaluates results.


  • Master’s degree in Public Administration, Management, Finance, Business Administration, Human Services, Special Education, or related field strongly preferred. Equivalent work experience will be considered.
  • Experience in non-profit sector and intellectual disability community preferred.
  • 6-10 years of progressive executive level responsibility and management.
  • Previous experience in organizations supporting individuals with disabilities preferred.
  • Experience working in an organization funded by state and federal sources.
  • Knowledge of legal, regulatory, and contractual requirements preferred.

Please apply online through our job postings website at:

Please contact Audrey Coogler, Director of Human Resources, with any questions: or (803)-799-1970 x 150

Post date: September 5, 2017
Executive Director of Intellectual Disability Services - Harrisburg, Pennsylvania

Keystone Human Services
Harrisburg, PA

Keystone Human Services provides community-based services for children, adolescents, adults, and families in the areas of intellectual disabilities, autism, mental health, early intervention, and children and family services. The organization provides technical assistance to governments and other organizations to develop frameworks of support for people with disabilities. Keystone Human Services also supports educational efforts to promote community understanding and awareness of the value and importance of inclusion for all people in all aspects of society. Services and supports are provided in Pennsylvania, Connecticut, and Delaware in the United States, as well as parts of Eastern Europe and India.

Keystone Human Services is the parent organization of five nonprofit subsidiary companies, working to create an environment where all people, regardless of ability, can grow, make choices and be valued and contributing members of the community.  In this vision, Keystone Human Services sees the welfare of all people being vested in the welfare of each individual.

Keystone Human Services has annual revenue of approximately $150 million and is headquartered in Harrisburg, Pennsylvania. Over 3,200 employees serve individuals and families in Pennsylvania, Delaware and Connecticut. Keystone Human Services is also engaged in initiatives in Moldova and India.

Keystone Human Services provides a range of services to individuals with an Intellectual Disability, including residential supports, family living, day and vocational training and supported and competitive employment.


Reporting to the Chief Operating Officer, the Executive Director of Intellectual Disability Services is responsible to oversee Intellectual Disabilities (ID) Services for Keystone Human Services.  The Executive Director of ID Services provides strong leadership in areas including planning, budgeting, new business development and quality assurance and improvement. The position assures operations and services are compatible with and in support of the vision, mission, strategic initiatives and policies of Keystone Human Services.

The Executive Director of ID Services serves as a key member of the leadership team and an active participant in making strategic decisions affecting Keystone Human Services mission of “Advancing the Human Spirit”.


  • Provide leadership and overall supervision of ID services.
  • Leads and ensures the planning, coordination and development of services are in alignment with established agency and departmental goals, operational processes and philosophy of support.
  • Ensures the development and implementation of a comprehensive quality plan and quality initiatives.Assures data analysis is actively used to inform decision making and improve organizational management.
  • Develops operating budgets and assures financial performance within approved budgetary limits.Assures fiscal operations conform to contract and regulatory requirements.
  • Acts as a member of the Intellectual Disability and KHS leadership teams to develop and implement strategic direction and provide solution oriented input into agency-wide concerns.
  • Makes programmatic or procedural changes needed to improve service delivery.
  • Serves as the primary contact for state officials and stakeholders.
  • Establishes and maintains effective relationships with key others including funding sources, elected and appointed officials, other organizations, persons using services and their families.
  • Leads service line and new program expansion activities.
  • Develops proposals and plans for programs and services.
  • Ensures assigned services adherence to departmental expectations.
  • Ensures the professional development of ID team.
  • Ensures assigned services maintain an environment of teamwork and professionalism.


  • Communicates the organization’s Vision and purpose in a manner that encourages commitment to the Mission of Keystone.
  • Assures that all federal, state and local laws and regulations, contractual requirements as well as policies and procedures are complied with consistenly.
  • Assure the confidentiality of records and information.


  • The position will coordinate frequently with other employees throughout Keystone Human Services requiring the ability to work collaboratively and effectively with people of diverse personalities, attitudes and temperament.
  • The position will encounter time-sensitive deadlines, requiring flexibility, adaptability to change, time management and organizational skills.


  • Bachelor’s degree in human services, business or related field; Master’s degree preferred.
  • A minimum of 10 years’ experience in human services including 5 years of executive / senior level experience.
  • Supervisory and demonstrated management skills required.
  • Proven interpersonal, oral and written communication skills.
  • Ability to successfully work in a diverse workforce utilizing the talents and abilities of all employees to effectively build and direct a result-driven team.

Salary will be commensurate with experience. Keystone Human Services offers a comprehensive benefits package and a collaborative work environment focused on supporting their mission, vision and values.

To apply, email resume and cover letter to Dr. George P. Linke, Jr., at

For additional information, contact:

Dr. George P. Linke, Jr.
Linke Resources, LLC

Keystone Human Services is an Equal Opportunity Employer (EOE)

Post date: September 1, 2017
Director of Development - Harrisburg, Pennsylvania

Keystone Human Services
Harrisburg, PA

Keystone Human Services provides community-based services for children, adolescents, adults, and families in the areas of intellectual disabilities, autism, mental health, early intervention, and children and family services. The organization provides technical assistance to governments and other organizations to develop frameworks of support for people with disabilities. Keystone Human Services also supports educational efforts to promote community understanding and awareness of the value and importance of inclusion for all people in all aspects of society. Services and supports are provided in Pennsylvania, Connecticut, and Delaware in the United States, as well as parts of Eastern Europe and India.

Keystone Human Services is the parent organization of five nonprofit subsidiary companies, working to create an environment where all people, regardless of ability, can grow, make choices and be valued and contributing members of the community.  In this vision, Keystone Human Services sees the welfare of all people being vested in the welfare of each individual.

Keystone Human Services has annual revenue of approximately $150 million and is headquartered in Harrisburg, Pennsylvania. Over 3,200 employees serve individuals and families in Pennsylvania, Delaware and Connecticut. Keystone Human Services is also engaged in initiatives in Moldova and India.


Reporting to the President and CEO, the Director of Development serves as a key member of the leadership team and an active participant in making strategic decisions affecting Keystone Human Services mission of “Advancing the Human Spirit”. In partnership with leadership and the Board of Directors, this position is responsible for all fundraising and development activities.


  • Instill a culture of philanthropy among Board members and other constituents. Oversee the cultivation and acquisition of major/sustaining gift donors, including building relationships, developing profiles, and engaging and personally soliciting donors.
  • Develop target funding amounts, including an increase in Keystone’s capital base. Develop appropriate strategies to meet or exceed fundraising targets, including capital campaigns.
  • Maintain and enhance relationships with current and prospective individual and institutional supporters.
  • Analyze and prioritize fundraising events and programs to ensure effective investment in channels, including return on investment and lifetime value of programs, and oversee events as required.
  • Utilize ethical standards and adhere to all applicable laws and regulations related to charitable giving and fundraising.
  • Represent Keystone and effectively communicate the case for support with all stakeholders including government officials, volunteers, donors and the community at large.
  • Design and distribute materials for development efforts, including solicitations and press releases using appropriate print, online and social media.
  • Experience in analyzing fundraising and marketing data, and using data to develop strategic and tactical plans. 
  • Manage the Development department including developing and managing budgets and leading staff.


  • Passionate belief in the mission of Keystone Human Services and their core values, and a commitment to obtaining gifts to secure our financial future. 
  • Strategic and creative ability to identify, cultivate and secure new funding sources, including a track record of securing major donors.
  • Ability to represent Keystone in an enthusiastic, engaging and professional manner.
  • Excellent communication, influencing and relationship-building skills. 
  • Highly developed team working skills; commitment to working collaboratively across departmental boundaries to achieve goals and build cohesiveness, while valuing individual perspectives and contributions.
  • Drive for achievement; sets clear, challenging goals and expectations that are aligned with organizational objectives.


This position is critical to Keystone’s strategic success. The Director must be capable of leading a comprehensive fundraising program with the highest degree of professionalism, sensitivity and integrity. Candidates with prior accomplishments in expanding a donor base and reaching fundraising targets are encouraged to apply.

A bachelor’s degree and a minimum of six years’ increasingly significant fundraising experience is required. Proven management, organizational, planning, influencing and communication skills are essential.

Salary will be commensurate with experience. Keystone Human Services offers a comprehensive benefits package and a collaborative work environment focused on supporting their mission, vision and values.

To apply, email resume and cover letter to Dr. George P. Linke, Jr., at

For additional information, contact:

Dr. George P. Linke, Jr.
Linke Resources, LLC

Keystone Human Services is an Equal Opportunity Employer (EOE)

Post date: August 31, 2017
Chief Operating Officer - Huntington, Indiana

Pathfinder Services, Inc.
Huntington, Indiana

Pathfinder Services, Inc. (Pathfinder) seeks an exceptional Chief Operating Officer (COO) with a commitment to serving people facing physical, developmental, and/or economic challenges. This seasoned executive will care deeply about giving to and serving others, and have passion and experience in implementing a management system in a multi-divisional, complex organization that generates high quality customer service, divisional collaboration, and profitable outcomes. S/he will have well-honed business acumen and experience building inventive, streamlined operations. Key attributes will include being innovative and compassionate while operating with high moral integrity.


Pathfinder Services envisions communities in which all people are valued and accepted and have control over their own destinies. Pathfinder carries out its mission by strengthening communities by enabling people facing physical, developmental, or economic challenges to achieve independence, inclusion, and stability.


Pathfinder Services was founded in 1966 as the Huntington Association for Mentally Retarded Children to meet the needs of children and adults with enduring physical and intellectual disabilities in Huntington, Indiana. We have since grown into a $20 million dollar comprehensive human and community development organization offering services in education, employment, affordable housing, and community integration that enhance self-reliance and inclusion of people in the community where they live. What makes our organization unique is that we combine human services with community development planning to raise the quality of life of the community. We serve over 4000 people, primarily in Northeast Indiana, through the caring hands of more than 475 employees and over 200 volunteers. 

Pathfinder’s mission is advanced through the following services:

  • Pathfinder Community Supports: The supports began impacting the quality of clients’ lives in 1966. These services provide 300 residents in 5 counties in Indiana with group homes, supported independent living, community integration/day services including pre-vocational and activity based, respite care, family caregiver supports, personal assistance and care, client transportation, teen programs, and person-centered planning.
  • Pathfinder Kids Kampus including Early Head Start (EHS): Created in 1990, Kids Kampus provides an integrated early education and child development center for all children in Huntington County. The early education division engages in partnerships to provide support to families, and focuses on the whole child, serving 300 children in 2016 through EHS, licensed child care, before- and after-school care, pre-school including the On My Way Pre-K services, access to a licensed nurse for sick care and other medical needs of children, and family health education. Collaborative efforts and resources are shared with other community human services agencies throughout Huntington County.
  • Early Head Start (EHS): EHS is a federally funded program that provides family focused early intervention and free child care for 76 income eligible children, ages 0-3, in Huntington County at any given time. EHS welcomes all children, including those with disabilities. Working closely with First Steps, EHS identifies, assesses, and provides services to children of all ability levels.
  • Pathfinder Resource Connection: Resource Connection, the employment division, began in 1987 and specializes in assisting people with disabilities, and others, in finding and retaining employment. Specific assistance is provided to job seekers, and additional training, as needed, is provided once the individual is hired.
  • Pathfinder OutSource Manufacturing: Pathfinder OutSource Manufacturing partners with companies both regionally and nationally to provide specialty solutions. The department’s capabilities include skin packing, die cutting, bag sealing, vinyl heat sealing, riveting, paper cutting and folding subassembly, light manufacturing, and product fulfillment. For people with varying abilities, this service enables workforces to maximize their productivity through innovative fixtures, templates, machinery, proofing, skill development, and high standard quality control, meeting ISO standards. Commercial customers benefit from this through consistent quality products, just in time delivery, and cost savings.
  • Pathfinder HomeOwnership Center: Pathfinder HomeOwnership Center, the community development division, was created in 1997. Pathfinder HomeOwnership Center provides comprehensive services to prospective homebuyers including: homebuyer education and counseling, financial coaching, loan packaging and loan brokering. Pathfinder HomeOwnership Center focuses on developing Indiana residents into sustainable home owners.
  • Amramp: Pathfinder Services owns two Amramp franchise locations covering the lion’s share of Indiana. With a long history of building and installing wheelchair ramps, Amramp is providing accessibility products for people struggling with accessibility barriers. Amramp’s products help clients improve the quality of their lives, maintain their independence, and preserve their dignity while safely aging in place. A dedicated staff of caring individuals are experts in providing safe accessibility solutions. Amramp steel ramp systems help people get in and out of their homes for doctor appointments, weddings, graduations, holidays, vacations and other special events. The ramps can be rented or purchased.

Headquartered in Huntington, IN, Pathfinder has an operating budget of $20 million and a staff of 475.


Pathfinder’s drive for long term relevance, impact, and sustainability is guided by the following set of strategic priorities:

  • Shape its programs and services in response to emerging needs among the population it serves envisioned to be integrated services, wealth and asset creation, aging in place, talent development, and health and wellness.
  • Create greater program-level alignment with its business core by ensuring that programs and services are centric to the organizational mission to reduce operating complexity.
  • Continuously create a wage and benefit structure and work environment that allows it to be competitive in attracting and retaining quality staff.
  • Assure that human and financial resources are available and prioritized to achieve those program and service outcomes that provide the greatest mission impact.
  • Growing financial sustainability.

Find out more about Pathfinder Services at


The newly created position of Chief Operating Officer (COO) reports to the President/ Chief Executive Officer (CEO). In partnership with the CEO, s/he will foster a culture of premier customer service, communication, and collaboration by overseeing and managing the overall processes and personnel of the operational functions of the organization, which includes development and marketing functions. S/he will directly supervise 4 Divisional Managers, including the Senior Director of Community Supports, Senior Director of Business Development, Director of Home Ownership Center, and Director of Development.


The COO is expected to:

  • Partner with the CEO in developing strategic, financial, and business plans
  • Execute initiatives of the organization’s strategic plan
  • Lead Pathfinder in establishing, implementing, and monitoring all strategies regarding the activities and outcomes of all departments under his/her purview
  • Work closely with the CEO to monitor the departments’ goal achievement
  • Continuously evaluate organizational performance through analyzing and interpreting external and internal business trends, data and metrics, and make recommendations to the CEO for business model changes
  • Utilizing knowledge gained from analyzing external industry and business trends, evaluate both community and customer needs and wants to determine new or expanding service and community initiatives for Pathfinder Services to undertake
  • Model and lead Pathfinder’s commitment to courteous, professional service to internal and external customers
  • Advance a situational leadership style with transformational leadership expertise  
  • Streamline operations, and ensure that all team members are looking for ways to systematize the business to increase efficiency and business profitability
  • Provide servant leadership to senior leaders and their teams that encourages dedication, maximum performance, and retention of talented employees
  • Ensure the organization continues to meet all federal, state, and other agency requirements related to the delivery of services to the Pathfinder population
  • Ensure the organization meets all funding requirements, including federal, state, grant, or individual donor-restricted funding
  • Participate in community events and opportunities as requested to promote Pathfinder Services
  • Create and foster effective, lasting relationships with community and business partners/vendors


In addition to quickly understanding the mission, complex business model, and the comprehensive community development approach of Pathfinder Services, the new COO will advance the following near-term priorities during the first 6-12 months (not in priority order):

  • Develop trust and working relationships with staff, clients, families, customersand others in the community, and understand current programs and the needs of the constituencies
  • Determine if the operational goals and strategies are aligned to produce the outcomes in the corporation’s Vision and Strategic Plan while ensuring the financial health of the organization
  • Evaluate the current business and financial models and make recommendations to the CEO for stabilizing and growing the organization
  • Assess the effectiveness of management systems throughout the organization and make recommendations to the CEO for any changes that enable better and more efficient management of its complex operations while producing greater accountability and results


The successful candidate will possess:

  • The ability to inspire higher performance and engagement in fulfilled employees
  • Strong leadership with exceptional management skills, a team building approach and a willingness to create transformative change
  • Experience in and understanding of organizational development, and problem solving in a rapidly changing, complex environment
  • Demonstrated competency and experience in organizational management, culture, strategy, supervision and leadership
  • Emotional intelligence to maintain a culture of passionate service
  • Entrepreneurial expertise with an understanding of nonprofit and for-profit business
  • Business acumen and experience with administrative and fiscal management
  • Financial reporting capabilities which include interpreting financial statements, budgeting, and cash management
  • Experience in HR frameworks, financial management, marketing, and operations
  • Strong general IT infrastructure knowledge
  • Strong human capital management knowledge
  • Related compliance knowledge
  • Strong communication and public presentation skills
  • At least 5 years’ management experience in a comparable organization
  • 5 to 10 years of business management experience across a range of business disciplines, preferably in human service delivery to persons with disabilities and/or comprehensive community development
  • Bachelor’s Degree in a business-related discipline, MBA preferred


Indiana MapHuntington, Indiana is located approximately 20 miles southwest of Fort Wayne, Indiana and is NE Indiana's second largest city after Fort Wayne. Huntington is known as the "Lime City." The Wabash and Erie Canal was constructed through the county in 1834 and added a major economic benefit to the area, and the Wabash River cuts through the area.

It is the home of Huntington University, the Dan Quayle Vice President's Museum and the Forks of the Wabash River. Huntington, Indiana is a great place to live and work, has a good school system, and a Top 100 Hospital associated with Parkview Health Systems in Fort Wayne.

Salary will be commensurate with experience and includes a benefits package.


To apply, e-mail resume, cover letter and salary requirements to: (e-mail applications are required).

For other inquiries contact:

Taney Hamill, Senior Consultant
Raffa PC, 1899 L Street, NW, 8th Floor
Washington, DC 20036

Pathfinder Services, Inc. is committed to equal employment opportunity. Resume reviews begin immediately.

Post date: August 31, 2017
Coordinator of Health and Safety – Tampa, Florida

MacDonald Training Center, Inc.
Tampa, FL


MacDonald Training Center (MTC) has been providing quality services to individuals with developmental disabilities since 1953. The mission of MTC is “to empower people with disabilities to lead the lives they choose.” MTC does this through the provision of innovative job skills training, employment placement services, life skills enrichment, community living and person supports. 

MTC is seeking a Part-Time Coordinator of Health and Safety that shall possess a commitment to the mission of MTC and to the provision of high quality services to individuals with disabilities. 


  • The Coordinator of Health and Safety will be responsible for conducting trainings in medication administration, Abuse/Neglect/Exploitation, CPR, First Aid, HIV/Aids, Bloodborne Pathogens and other required trainings.
  • Provide oversight, monitor and inspect all service locations for compliance in 65G-7.
  • Serves as a resource for safety and health information for individuals, team members and MTC administration.
  • Develop and/or update policies and procedures including Health, Safety, Disaster, Infection Control and others as assigned.
  • Acquire and maintain APD Approved Trainer Status as assigned.
  • Conduct review of incident reports and complete corrective action plans.
  • Ensure compliance and report on regulatory audits and other regulatory requirements.
  • Serve as Facilitator of Safety and Risk Management team.


  • Prefer BA/BS Degree and minimum of four (4) years experience working in developmental disabilities field.
  • Must have current and valid Florida Registered Nurse License.
  • Must have current and valid Florida Driver's License and clean MVR.
  • Authorized/credentialed trainer for CPR, First Aid, HIV/Aids and Bloodborne Pathogens.
  • Prefer APD approved trainer for Medication Administration.
  • Proficient in MS Office Software (Word, Excel, PowerPoint).


Interested candidates may submit Resume by:


Apply in person at:

5420 West Cypress Street
Tampa, FL 33607

Equal Opportunity Employer & Drug Free Workplace

Post date: August 24, 2017
President and Chief Executive Officer - Trumbull, Connecticut

The Kennedy Center
Trumbull, CT


The Kennedy Center in Trumbull, Connecticut, a $32M private, community-based rehabilitation organization, prides itself in celebrating potential by empowering individuals with diverse abilities, disabilities, and experiences toward optimal participation and inclusion in the community.

Since 1951, The Kennedy Center has been turning challenges into opportunities.

The Kennedy Center has long been recognized as an innovative leader in supporting people with disabilities by providing specialized comprehensive community services, from birth to senior years.  It’s highly experienced staff develops individual plans for those with intellectual disabilities, autism, psychiatric disabilities, acquired brain injury, Alzheimer’s with cognitive disabilities, hearing and visual impairments, cerebral palsy and mobility impairments.

The celebrated history of The Kennedy Center is an inspirational story of how a small group’s new idea enacted significant societal change. In the 1950s, American society did not provide for educational support for children with cognitive disabilities but simply institutionalized them. The inspirational group of founders envisioned and was ultimately responsible for the first classes for children with cognitive disabilities in public schools in New England. With societal perception of individuals with disabilities changing, the organization’s program services expanded well beyond cognitive disabilities in the eighties. Over the years, the organization created Community Experience programs for individuals with multiple and severe disabilities and developed strong relationships with the Connecticut Department of Mental Health, the Department of Children and Families, the Department of Social Services,  the Department of Developmental Services, and the Bureau of Rehabilitation Services.

The organization is accredited by the National Commission on Accreditation of Rehabilitation Facilities (CARF) and received its first accreditation in 1981. Soon thereafter, the organization opened four new residences, established five new employment businesses, and opened three Community Experiences projects.  Providing community-centered opportunities to discover hidden talents and self-expression as well as developing vocational skills and employment opportunities, The Kennedy Center has continuously won numerous awards placing it in the top 1% of rehabilitation facilities in the United States. Community and Day Support Services, include Therapeutic Recreational Services, Mobility Services, The Maggie Daly Arts Coop, and The Norma F. Pfriem Foundation Alzheimer’s Center at Faust Hall.

Children’s Services, Adult Day Support Options, Community-Based Support Options, Employment Services, and Residential span the broad array of the most comprehensive rehabilitation facilities in Connecticut. The Center’s values and vision are driven by the mission to promote empowerment and independence, plus a motivation to create new approaches and a specifically designed person-centered plan to care to ensure the people they serve reach their greatest potential and live the best life possible with dignity and opportunity.

The Center’s Children’s Services create unique partnerships with families for children with disabilities or special needs from ages birth to 21 to allow therapeutic, recreational, educational, and social options year- round.  Services for children with Autism Spectrum Disorders provide for skill enhancements, community connections, and family support.

Rehabilitation Services provide individualized employment planning, career counseling; job development & community placement; working interviews and on-the-job training; recovery oriented employment planning & placement and peer mentoring supports; job club series; school-transition services including vocational exploration/training and community independence training; acquired brain injury support services including prevocational skill redevelopment; independent living skills training, and community reintegration.

Residential Services provide individualized group home placement (through 16 Community Living Arrangements); independent living skills training; supported living services; a Caring for the Caregiver program; a “Home of One’s Own” training; family support and respite services.

Kennedy Industries provide specialized job training in through a variety of business enterprises. Additionally, Kennedy Industries provides program services through Mobility Services, Travel Training, Art Therapy, Senior Options, Children’s Services, Birth to Three, The Autism Project, Alzheimer’s Supports, Community Experience Programs, Therapeutic Recreation, Transportation, Supported Employment, Behavioral Health Services and Strengthening Families projects.

For additional information, please visit


After almost 40 years leading the agency, Martin “Marty” Schwartz will retire in January 2018.   He leaves his successor with a vibrant agency well respected for the exceptional quality of programs and high levels of community impact.

As the chief professional officer, the CEO is accountable to and reports to The Kennedy Center Board of Directors. S/he will manage a team of professionals with designated responsibilities as needed to fulfill the organization’s mission and implement its vision.  Reporting to the CEO are the Vice Presidents for Finance, Human Resources, Kennedy Industries, Residential Services, Rehabilitative Services, and Development.

The President/CEO is responsible for building on the vision and strategic direction with a clarity of purpose to ensure The Kennedy Center is a premier provider of services for people with disabilities in Connecticut.  S/he is responsible for ensuring superior standards of care and service delivery, progressive service growth and sound business expansion, a positive reputation with stakeholder groups and ethical conduct throughout the organization. 

The Board seeks a leader who will thrive in a collegial and accomplishment-oriented culture and who will be able to ensure the sustainability of a financially viable organization long term. S/he will be able to balance visionary leadership with operational implementation. Positive consumer and family outcomes require a highly engaged staff and CEO, who will ensure that The Kennedy Center develops the best practices to recruit, retain, and motivate staff (800 staff currently) at all levels.

The CEO will need to maintain or grow existing funding from the state and be entrepreneurial in broadening alternative revenue streams.  As such, the Board expects the CEO to be a leader who is outward facing and highly visible, working with government and elected officials, business leaders, media, and prospective donors to raise the organization’s visibility and funding opportunities.


Organizational Leadership

  • Create an organizational environment that reflects an absolute commitment to mission and the continuing pursuit of quality improvement throughout the organization.
  • Ensure ongoing programmatic excellence, rigorous program evaluation, and consistent quality of finance and administration, management, staff development, fundraising, communications, and operations systems.
  • Set the strategic direction for increased revenue generation with proven track record for operational and implementation excellence.
  • Cultivate a strategic partnership relationship with the Board, seeking counsel and advice as needed to develop agency policy, strategic planning, emerging issues and appropriate solutions.
  • Lead The Kennedy Center in planning and managing for current and future growth.
  • Appropriately balance market, competitive, organizational and technological factors to make positive, efficient and effective decisions.
  • Creatively visualize and consider alternatives, what might or could be and “what if” thinking.
  • Anticipate trends, events, problems and opportunities then develop strategies for addressing them.
  • Act as a catalyst initiating and leading change.
  • Seek new opportunities for service growth both in the public and private sectors with strategic alliances and business opportunities to support the mission and vision of the organization.
  • Focus the organization on efforts that add value to consumers, employees and stakeholders.
  • Demonstrate a Value for the human dignity and worth of both supervisors and consumers, and cultivate this expectation throughout the organization.  


  • Ensure that the executive management group acts as a team that aligns the entire agency towards its critical objectives.
  • Anticipate obstacles and make provisions to overcome them.
  • Act quickly and decisively to seize new opportunities and respond to imminent threats.
  • Establish detailed steps, timetables and resources required for achievement of short- and long-term objectives.
  • Challenge others with clear goals and responsibilities that result in achievement and ownership.
  • Ensure that the organization acts according to the highest legal, ethical, and professional standards in provision of services and in documentation.
  • Leverage conflict to strengthen relationships and achieve excellence.
  • Create an environment that attracts and retains high performers.
  • Foster an open environment for people to communicate candidly regarding problems, obstacles and risks.
  • Ensure efficient and effective operations through sound business and fiscal practices throughout the organization.
  • Assess viability of programs and implement a business plan that prioritizes programs and projects going forward.


Minimum Qualifications:

  • A minimum of 1 year experience supervising staff providing supports to individuals with intellectual disabilities.
  • Minimum of 15 years of progressively responsible leadership experience in related field.
  • Successful relationship builder with a track record of attracting new funding sources and/or the appetite to do so
  • Master’s Degree in relevant field a plus.
  • Should have demonstrated success in leadership role(s) managing complex organization(s) in a highly regulated environment.
  • Experience in non-profit management working with voluntary Boards is a plus.
  • Understanding of human services sector and the impact of legislation on it; knowledge of federal, CT regulations preferred, but not required.
  • Financial acumen, business, management and forecasting skills – ability to link strategic and operational goals to fiscal realities and program priorities.
  • Knowledge of new technologies applicable to the human services sector a plus.
  • Reputation as a team builder with demonstrated success leading, motivating and collaborating with a large group of professional and direct service staff.
  • Ability to articulate The Kennedy Center’s message to a broad range of constituents and the general public.
  • Passion and dedication to The Kennedy Center’s mission.
  • Inspirational leadership skills.
  • Politically savvy.
  • Unquestioned integrity and values.
  • Persistence/resilience – the realization that the work is not the priority of others and that the ability to keep going in the face of obstacles, delays and denials is essential.
  • Commitment to change/improvement – creating a culture that always looks to improve.
  • Sound judgment/decision making in order to deal with the complexities and uncertainties in the nonprofit marketplace.
  • Intellectual/emotional intelligence.
  • Excellent verbal and written communication skills.
  • Ability to be in contact with senior leadership 24/7 as needs and emergencies arise.
  • Prudent risk taker/results oriented.
  • Flexible/responsive to feedback.
  • Innovative/entrepreneurial/creative/high energy.


An attractive and competitive package, commensurate with level of experience is available.


David Hinsley Cheng, Managing Partner
Marlene Mlawski, Associate
DRG – Executive Search Consultants
275 Madison Avenue, New York, NY 10016

Fax: 212-983-1687


Please submit a resume and cover letter.